Consumer
Worse Ever customer Service
Well, where do I start? I never received the product so I can’t write about that but I can’t write about how my credit card was charged and I have yet received my refund. I ordered product on June 22. It is now October 9 and I am still in dispute with Daywick. I opened a dispute with my credit card company Daywick supposedly gave them information that the product was received so my credit card company denied my dispute at the further investigation. I showed Day with that the shipping company never received their product so it never got shipped out.. They said they will issued me a refund. Here’s the kicker part. They said because I opened a second dispute is showing. They can’t issue my. refund. So, I told my credit card company to cancel the dispute. And patiently waited for Daywick to refund. So here I said at 4 1/2 months still waiting to be refunded for something I never received.
Response from DaywickOct 10, 2026
Hi there, We're truly sorry this has dragged on for so long. You should never have had to wait like this for an order that didn't reach you. We've emailed you with exactly where things stand and what happens next. The Daywick Team


