DayplusorReviews of dayplusor.com

Cheap product and even cheaper customer service. Will not provide return address after multiple attempts. Missing parts and the fact they offer partial refunds for the bare minimum should ring alarm bells

Want to return been trying for 3 days, sent numerous emails just same message returned offering me a percentage refund, product is poor quality and not good enough for job purchased g f or

Do not buy from these people. I cancelled my order (as is my right under the Consumer Contracts Regulations 2013) and they have completely failed to engage with my repeated return and refund requests. The response and interactions I am getting from their email address (which is, per their website, the only way to return the product) are clearly AI generated and are entirely failing to provide any return instructions. This amounts to a clear breach of UK consumer law. Avoid, avoid avoid. Appalling behaviour.

Do not even think about using these people. Total scam. The way it works is that they sucker you in to buying with a well orchestrated fake review and marketing themselves as a UK company. You receive the product in a couple of days. When you ask to return ( for any reason as you are allowed to do) you communicate with AI responses (Maria) who informs you that you have to return the product to China which is obviously uneconomic. They also will not give you returns information to enable you to do so. I reported my case to the c/c company who fought the case and luckily after extensive data gathering they got me a full refund.

It took ages to arrive and, on second usage, it started to issue smoke and there was a burning smell so had to be turned off. No paperwork arrived with it which was a problem regarding returns. I had not read the details of this before ordering. When I did read the returns policy, I learned it had to be within 14 days which had passed before my first usage. It definitely is not fit for purpose.

DO NOT BUY THIS DOES NOT WORK THE DESCRIPTION IS IN CORRECT AND THEY DO NOT ACCEPT RETURNS I AM STILL TRYING THE THEY FOB ME OFF SAYING THERE ARE ADDITIONAL COSTS. THE SETTINGS DONT WORK CORRECTLY, THE STRONGEST SETTING JUST DRAWS SQUIGGLY THIN LINES, THE WIDEST WEAKEST SETTING DOES NOTHING ATALL ON CAR OR PAVING. THIS COMPANY IS A CHINESE SCAM

In terms internet scam, fake review and customer service that makes an hornets nest an attractive prospect. Bought the washer after being suckered in by fake review, tried the product on receipt and found my hosepipe easily more powerful. Inform the supplier and requested a refund with 8 days. I was told to send a video of the product and foolishly did only for the supplier to say their engineer conclude the product was fine. Also I was outside the return period and offered 5% refund to keep the item. My customer rep went by the alias “Maria”. This product is not even fit for the tip it should never have been made. This is my worst online shopping experience. Run for the hills if you are offered this product!!

DO NOT TOUCH! Like others, I saw this had a really good review on a comparison site and I ordered one. Shortly after I saw a raft of bad reviews and tried to cancel my order within 20 mins. They refused, claiming it was shipped (a lie) and are now telling me to return the unit to China, bearing all cost, duties and liability or I can take a 5% refund. I have raised it as a disputed payment with my credit card and expect the pain to continue. This is a scam company - DO NOT TOUCH!