daybreakgames.com is Daybreak Game Company's ultimate online gaming destination, providing immersive entertainment for your PC and Console.
Daybreak Game (daybreakgames.com) has 71 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Kieran
What else can be said on top of the other comments? Absolute mess, recent ‘exploit’ as a result of their devs stupidity, resulting in the suspension and banning of loads of players… players that wouldn’t need to be dealt with if they just did their job properly. Lots of people banned for just going about their normal business. If you’re thinking of starting the game, think twice.
Krister N.
An absolute garbage company who maintain a set of older games which they don't give a crap about. They basically keep them on life support and try to hold on for as long as they can. All games are riddled with bugs and no matter how much you try to point that out or complain, nothing is done. I can't imagine why anyone in their right mind would want to work at a place like that? They certainly don't care about their player base, so why would they care about their employees? If you work there, leave now while you still have your sanity. Avoid this company at all cost.
Whitty Funky F.
Suspended my account for no reason in Everquest where 10+ boxes running everywhere! No explonation! Worst company ever! SOE was million times better!
Flake F.
Never have seen a worse customer support. Rude, and useless. Couldn't even help on the smallest matter. So dissapointed
George R.
Absolutely disgusting customer support that will take your money and brush you under the rug if anything goes wrong. Truly do not recommend as they will treat you like you never existed, regardless if you spend money with them. Not only this, but the content they produce and updates they provide to their games are not what the players want, they don't listen to anyone and are well on their way to driving their games into the ground. Bugs from 4 years ago are still in the game and continue to release cosmetics rather than fix the actual game itself.
Gary B.
They fail to deal with hackers in their games. When it gets out of control they then stop responding to players about the issue, the "Ostrich" effect as we know it.
Andreas Knigge H.
Daybreak games can't be trusted. Tried to appeal my ban i've been given long time ago. I've never cheated in a game and only got to play "h1Z1-Just survive" for 16 hours before the ban appeared. They even gave different reasons about my ban. Plus they didn't write they had prove for my ban! Bad company and support...
Chris R.
Generally I have had great experiences with customer service with daybreak until today. I don’t know who I can go to regarding this but I was inquiring why I didn’t get a CR skip! The rep informed me that it was only source marks and they haven’t given a free cr skip since January. I proceeded to send screen shots of the sale and that I was correct! Then he said you missed out and you will have to wait until January. There was no option to claim the cr skip and when I went to the purchase menu it was asking me for “market Place cash” so of course I wasn’t going to buy market place cash If I can get it for free! So I cancelled. The rep proceeded to call me a liar and that I never did such a thing otherwise I would of gotten it. I’ve been in customer service for 25 years and if I did that to a customer I would be fired! The name of the rep is DUNBAR. On top of it all I was inquiring why I didn’t get it and he just was not helpful what so ever.
