Freedom M.
Pre construction confidence demolished
Presale - I had never heard of the builder but my partner told me they were well known in his state. The other builders were not allowing the customization I wanted. Little did I know David weekly would block some options out for me with failure to disclose as well. We changed our minds on a lot and I saw orange flags but my partner insisted. The best part of this was the neighborhood we would be building in. So we stayed with them. Post sale- Communication with project manager was sub par. Border line prejudicial and ignorant comments were made. This made us feel that our builder - project manager was power playing. Things we were promised to include “visiting our home” at certain stages at our request were ALWAYS denied. Finished we asked for were not done and we were lied to. Am I happy with my home - yes because I’m privileged. This is a first world complain on the concept of my home! But we are 100% aware that things we wanted did not get done the way we asked because of prejudices and ignorance. Took over 7 months for our warranty stuff to be done (still waiting for two things to be completed). Communication with Waranty team (as kind and nice as they are)- have dropped the ball. The vendor for doing annual touch ups is not the best. I would not recommend this builder if the same project managers are there. Sales reps were beyond respectful and sincere. I also hesitate to recommend

