Dave & Buster'sReviews of daveandbusters.com

We recently visited Dave & Buster's for the games but the prices were too high, the tables weren’t clean, and the customer service was slow. After waiting forever, the food was just okay not worth the cost at all. Really disappointed this time.

My son loves going for the games, but the restaurant service is horrible! It doesn’t matter if it’s busy are slow they take forever to even acknowledge you exist.

I went ahead & made a reservation for 7 pm on a Saturday thinking my friends and I were going to have a nice dinner & a fun-filled night… Turns out I was completely misconstrued. We got there at 6:55 & I went to the hostess to tell them I had a reservation & they completely ignored me & proceeded to tell me to wait. No one helped me for 15 minutes, so I went back up to tell them again. They told me to wait 5 minutes for a table to be cleaned. My friends and I then finally got seated & the table was disgusting. Very sticky & had a remanence of human bodily fluids of some sort. Not to mention there were 7 of us & we were seated in a booth & were crammed in there. Our waitress seemed nice but then took forever with everything. We waited 30 minutes at least to order drinks so we ordered drinks & our food at the same time when they finally arrived. The drinks took forever to arrive & the food then took at least an hour to come out as well. Even then so all of the food was brought out one at a time. We were not given any silverware so we politely asked for some & by the time that arrived our food was cold. I must say this was the worst experience I have ever had at a “restaurant” if you’ll even call it that. After an at least 3 hour “service” we FINALLY were able to go to the arcade section & that was an even bigger disappointment. I honestly can’t tell you which part of that night was worse, the food service or the entertainment… Needless to say my friends and I will never be going back & I highly do NOT recommend it to anyone!!

Worst environment ever…thought it was mainly for adults…go in and there’s 200 12 years old running around and everyone was standing around waiting to be seated…had some group in there wanting donations and they were very very rude ppl…wish I could give negative marks on this place a 1 star rating is way to good

Dave & Busters in Mobile ALA, has no method of seating. Doesn’t honor reservations, puts you on a list for seating and states 45 minute wait upon returning they state 125 minute wait beyond the 45 minutes. Has young MPD officers standing around in the arcade on their phones. Would not recommend as a family outing.

This is a review on Dave and buster customer service line. Long long waiting time on phone only to ask a simple question and the customer representative have an answer to that. Have to transfer me to an other department where I have to wait another 15 or so minutes for some one to pick up the phone. The question you may asked. Can I use an electronic D&B gift card to pay for the remaining of my bill once I get there? Seriously having to to go through 2 different departments for that?

I'm at Dave and Bustas in Cary NC 12/27/24 15:11 p.m. The bar is filthy and the empty tables need to be cleaned. The customer service is terrible too. I'm standing at the bar looking up at the TV waiting to order, when I look down the bartender is staring at me. No may I take your order just looking at me.

I had a great time at Dave & Buster’s! The atmosphere is fun and lively, perfect for a night out with friends. I enjoyed the variety of games, from classic arcade favorites to the latest VR experiences. The food was surprisingly good—my burger was juicy and flavorful, and the appetizers were tasty. The staff was friendly and attentive, making our experience even better. Overall, I highly recommend Dave & Buster’s for a fun night of gaming and delicious food. It’s a great spot for all ages!