DAT Freight and Analytics Reviews | Read Customer Reviews of dat.com

DAT Freight and AnalyticsReviews of dat.com

2.9111 reviews
Administration & Services
Southwest Nimbus Avenue 8405, Beaverton, Oregon

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DAT Freight and Analytics

About DAT Freight and Analytics

DAT Freight & Analytics operates the largest truckload freight marketplace in North America. Shippers, transportation brokers, carriers, news organizations and industry analysts rely on DAT for market trends and data insights based on more than 400 million freight matches and a database of $150 billion in annual market transactions. Founded in 1978, DAT is a business unit of Roper Technologies (Nasdaq: ROP), a constituent of the Nasdaq 100, S&P 500, and Fortune 1000.

DAT Freight and Analytics (dat.com) has 111 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.

Also known as: dat.com
Website: dat.com
Category: Administration & Services
Location: Beaverton, Oregon
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 69% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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DAT Freight and Analytics reviews

Showing 19 reviews with 3 stars · Clear filters

Muhammad
May 2, 2024
Actually issues on current posted load…
Actually issues on current posted load when I call broker he say load is Coverd Please how to book new currently load Thanks
Response from DAT Freight and AnalyticsMay 7, 2024
Thank you for taking the time to share your experience. We understand that you're facing some confusion regarding the load communication. We regret any inconvenience this may have caused. To assist you better, could you please reach out to us at [email protected] or via phone at 800.547.5417.
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Sean
May 2, 2024
Del/pick up times
Del/pick up times, pu/del dates and how many drops should be mandatory in the load description.
Response from DAT Freight and AnalyticsMay 7, 2024
We appreciate your feedback and understand the importance of clear communication regarding delivery and pickup times, pickup and delivery dates, and the number of drops in a load description. We are constantly working to improve our services and will take your suggestions into consideration as we strive to provide the best possible experience for our customers. Thank you for taking the time to share your thoughts with us.
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Jason
May 2, 2024
Outages are pretty regular here lately.
Outages are pretty regular here lately. Have to resort to other load boards in search of work.
Response from DAT Freight and AnalyticsMay 7, 2024
We sincerely apologize for the inconvenience caused by the recent outages. We understand how frustrating it can be to have your workflow disrupted. Our team is working diligently to improve the stability of our platform and minimize the occurrence of such issues in the future. We appreciate your patience and understanding as we strive to provide a reliable service.
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William / Angela W.
May 2, 2024
More Hot Shot Flatbed loads with atleast $3.00 a mile
NOT enough Flatbed - Hot Shot loads, most of the ones there are do not pay well...Fuel is sometimes over half of what we make on the load, no less than a third of...It would be great if you offered loads and also have a back haul attatched....I don't understand how some people get paid well to take a load and others hardly make enough to deliver load and make it back to home lot... The OTR team has been a blessing and the Dat Load Board has been pretty good.
Response from DAT Freight and AnalyticsMay 7, 2024
We appreciate your feedback and understand your concerns regarding the availability and compensation of flatbed-hot shot loads on our platform. We strive to provide a diverse range of loads that cater to different types of trucks and preferences. While we may not always have an abundance of flatbed-hot shot loads, we are actively working to expand our network of carriers and shippers to offer a wider selection of loads. Regarding the fuel expenses, we understand that fuel costs can significantly impact your earnings. We are committed to providing competitive rates and continuously monitor market trends to ensure that our load rates are fair and reasonable. However, please note that we cannot offer direct solutions such as discounts or vouchers due to policy restrictions. We appreciate your positive feedback about our OTR team and the Dat Load Board. We are glad that these services have been beneficial to you. We value your input and will use it to improve our services. Thank you for taking the time to share your thoughts with us.
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Jaime
May 2, 2024
You guys are doing good but can be…
You guys are doing good but can be doing way better if you were to find a way to get rid of & filter some of the bad brokers on this platform Like Global Tranz They need to get investigated always doing professional drivers wrong & im sure theirs plenty more brokers like that.
Response from DAT Freight and AnalyticsMay 7, 2024
We appreciate your feedback and understand your concerns about certain brokers on our platform. We take these matters seriously and are committed to providing a fair and transparent marketplace for all users. We have robust systems in place to monitor and investigate any potential misconduct, and we take appropriate action when necessary. We will forward your feedback to our relevant team for further review and consideration. Thank you for helping us improve our platform.
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Luiz
May 2, 2024
Good quality
Good quality, but too many outages lately. Unfortunately that is affecting business
Response from DAT Freight and AnalyticsMay 7, 2024
We understand your frustration regarding the recent service outages. We sincerely apologize for any inconvenience caused to your business. Our team is working diligently to minimize these disruptions and ensure a reliable service. We value your feedback and will continue to work towards improving our services. Thank you for your patience and understanding.
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Jc
Sep 29, 2023
Weed out the bad brokers...the one who…
Weed out the bad brokers...the one who double broker loads and / or don't pay once you deliver load. And don't have any phone number listed on your load board and don't have a website...and no other way to contact them except thru a personal email
Response from DAT Freight and AnalyticsSep 29, 2023
Thanks for leaving your feedback. We take double brokering very seriously and investigate 100% of the claims made. To help us continue this work we ask that you continue to notify us when you encounter fraud on our network by reporting to us using the 'report a bad player' form online at DAT.com/report-a-bad-player, by phone at 800-547-5417, or email at [email protected].
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AntMnd
Sep 27, 2023
Duplicate loads
My chief complaint or concern is the massive duplication of loads. Extreme fluctuations in mileage of posted loads versus what the broker says when called. The other column needs to broken into more subgroups. Easier way to share loads between drivers and dispatchers.
Response from DAT Freight and AnalyticsSep 29, 2023
Thank you for your feedback! We take fraud and double brokering very seriously and investigate 100% of the claims made. To help us continue this work we ask that you continue to notify us when you encounter fraud on our network by reporting to us using the 'report a bad player' form online at DAT.com/report-a-bad-player, by phone at 800-547-5417, or email at [email protected].
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