DAT Freight and AnalyticsReviews of dat.com

Our bank card had fraud so we canceled it and got a new one. DAT has a form you fill out with the new card. It kept telling us we couldn’t upload any of our cards. We would call and do exactly what they said and over a month of trying it still won’t work. They pretty much said no one in billing or accounting can go in and fix anything ( which I know isn’t true) and the form is the way it is for a reason and we wouldn’t be able to use their services anymore if we can’t get the form to work.

I paid for a subscription for two users and had my driver login to search loads using my new MC. I got banned for good, so they say because a third person who was my driver, was searching for loads. Completely innocent but they will not let me get another subscription. I had many carriers tell me after a couple months they’ll let you have a subscription but nope. Absolutely terrible company to not give another chance to a newer company that didn’t know any better.

I’ve been paying DAT for 6 years. Always on time, no fuss. Then one day, I lose access to the load board. I contact support, get a nice “we’ve escalated your case” email… and then nothing. No call. No follow-up. Just radio silence. After a week of waiting, I told them to just cancel my account and not charge me again on the 23rd like they’ve been doing for years. Still nothing. It’s like shouting into a canyon — except the canyon takes your money. Honestly, if you enjoy being ignored and billed at the same time, DAT might be perfect for you. But if you actually expect service for your subscription, maybe look elsewhere. 1 star. Would give 0 if I could. I am adding this text on 15, 2025 at 12:40 EST This is in response to your reply to my review: YOUR RESPONSE TO MY REVIEW IS THE SAME EMPTY NONSENSE AS BEFORE. YOU LOCKED US OUT OF OUR ACCOUNT 11 DAYS AGO, AND ACCORDING TO YOU, YOU’RE STILL “WORKING ON IT.” IF YOU CAN’T RESOLVE A LOGIN ISSUE IN 11 DAYS, JUST HOW MANY OF THESE PROBLEMS DOES DAT HAVE? ABSOLUTELY PATHETIC.

Mario much advertising YouTube. They make sick. I’m tired of them. The more they advertise the more they lose customers! On YouTube I’m campaigning against them

Once DAT Power is back I'll change this... DONT FIX WHATS NOT BROKEN. GARBAGE "ONE" !!!!

Such Bad Customer Service they closed out All accounts without even telling us the valid reason Call me for an explanation at 717-803-8866EX 403 Regards Max MC# 997833

Need to change your service to two year contract instead of three give people the options to choose.

A lot of scam brokers and market manipulation