Dashingsoul Reviews | Read Customer Reviews of dashingsoul.com

Dashingsoul Reviews | Read Customer Reviews of dashingsoul.com

Dashingsoul reviews

Showing 147 reviews with 1 star · Clear filters

Kelly B.
Apr 9, 2025
HORRIBLE horrible "quality"
HORRIBLE horrible "quality". Not based in US as stated. Have to pay to ship back which costs as much as the items. Filing a claim with my bank. Buyer beware.
Response from DashingsoulApr 10, 2025
Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
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Verena B.
Apr 8, 2025
This company is a scam
This company is a scam! They are not located in the USA like it is written here. They are located in China. My order came quite fast but the Shirts I ordered were nothing like in the pictures! Cheap plastic fabric and completely different shape, the seams messy. I want a refund but it is nearly impossible to send the shirts back to China. The communication is horrible and they try to stall you. I have to pay for the shipping costs and they gave me a ridiciously long adress. I know this is a method. And a sidenote to Dashing Soul itself: don't you dare and answer to this review!! Don't you dare!!!
Response from DashingsoulApr 10, 2025
Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
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Rudi W.
Apr 5, 2025
Bad quality
I bought to pairs of trousers and three shirts and they are totally not how expected according to the pictures! The garment is very thin and it’s just plastic. The colors are strong but the texture of the garment makes everything look very cheap and it’s also a cheap print - the garment is white inside (other than on the fotos) And finally - the shape of the trousers is totally different. It’s just not what you see on the pictures… I have to admit, that the delivery was good - earlier as expected.
Response from DashingsoulApr 8, 2025
Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
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Alicia T.
Apr 1, 2025
Placed an order
Placed an order. Horrible communication. Made a PayPal claim. They finally responded and said they were backordered. Said will ship in 2-3 days, 4 days still nothing. My money was refunded.
Response from DashingsoulApr 2, 2025
Hello, we're so sorry for any unpleasant experience. The period for order delivery is divided into two parts. For more shipping policy, please kindly visit https://dashingsoul.com/pages/shipping-info. Sorry for any inconvenience caused. Thanks for your understanding.
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Clarisse
Mar 25, 2025
Produits de très mauvaise qualité qui…
Produits de très mauvaise qualité qui ne ressemblent pas aux photos avec des fils qui sortent de partout et un tissu en polyester très cheap
Response from DashingsoulMar 26, 2025
Bonjour, nous sommes très désolés pour toute expérience désagréable que vous avez vécue. Veuillez nous contacter via Messenger sur Facebook ou à l'adresse e-mail [email protected]. Nous ferons de notre mieux pour suivre l'évolution des problèmes liés à votre commande et les résoudre en conséquence. Nous vous prions de nous excuser pour tout inconvénient causé. Merci de votre compréhension.
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Janine T.
Mar 24, 2025
Very poor quality items, no site response
Very poor quality items, not even close to as advertised, and when I tried to contact via the site email, it kept bouncing. They said a 400% size variation was within normal range. DO NOT USE.
Response from DashingsoulMar 25, 2025
Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
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Daria
Mar 20, 2025
Took forever to got the items I…
Took forever to got the items I ordered. Fabric - nightmare. Size - joke. Return policy - mockery. I don't recommend it at all.
Response from DashingsoulMar 21, 2025
Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
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Mary Ann D.
Mar 15, 2025
UNWEARABLE FABRIC
When I ordered 5 garments I thought they looked lovely. They have now arrived and are unwearable. The fabric is shiny and slippery and the designs faint, not like in the photos online. I'm very disappointed. The response from Dashingsoul is to tell me to send the items back at my own expense, to China! I paid over£100 for these unwearable clothes, this is a disgrace.
Response from DashingsoulMar 20, 2025
Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
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