Dashingsoul Reviews | Read Customer Reviews of dashingsoul.com

Dashingsoul Reviews | Read Customer Reviews of dashingsoul.com

Dashingsoul reviews

Showing 15 reviews with 2 stars · Clear filters

Camille
Dec 29, 2024
Très décevant
Très décevant. La qualité est médiocre ;tissu ET impression des motifs. Je ne recommande pas !
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cathy C.
Nov 17, 2024
Pas de retour possible
J'aurais du lire les commentaires ici avant. Je ne peux que répéter ce que tout le monde en dit : 1/ Qualité pas à la hauteur des attentes. Le rendu est très différent des photos 2/ On ne peut pas vraiment retourner les produits - il faut les renvoyer en Chine, de Belgique ça coute 70+€ (et encore sans suivi, et ils disent bien que si le produit ne leur parvient pas ils ne remboursent pas). Du coup ils proposent de les garder contre 20% de remise sur la prochaine commande (code promo que tout le monde reçoit dès sa première commande). En insistant un peu, ils sont allé jusque 10$ de remboursement. Par honnêteté intellectuelle, voici les points positifs : - les designs sont vraiment originaux (d'où leur succès malheursemeent) - le service client est très responsif et très poli.
Response from DashingsoulNov 18, 2024
Bonjour, Merci pour vos commentaires. Si vous avez des questions, veuillez nous contacter via l'adresse e-mail [email protected], nous ferons de notre mieux pour suivre vos problèmes de commande et résoudre les problèmes en conséquence. Désolé pour tout inconvénient causé. Merci de votre compréhension.
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Wendy
Oct 18, 2024
SCAM! A month after my purchase they are trying to use my credit card to buy other things!
A month after purchasing shirts from this website they are attempting to use my credit card to purchase other things! Luckily I used a virtual card but my credit card company advised me to remove "dashingsouls" access to my virtual card...so its specificly this company!!! SCAM!!! They did send me the product I requested but the cut was terrible and odd. The fabric was terrible and odd and it shrinks every time I wash it....and it's mindblowing they are trying to use my credit card a month later.
Response from DashingsoulOct 21, 2024
Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
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Elia B.
Sep 23, 2024
Tout sauf correspondant aux photos
Pas en coton. Produits ne correspondent pas aux photos niveau qualité/matière. Rendu brillant cheap synthétique. Très grosse déception - surtout que les prix sont super élevés pour une telle mauvaise qualité
Response from DashingsoulSep 26, 2024
Bonjour, nous sommes vraiment désolés pour cette expérience désagréable. Veuillez nous contacter via les messageries Facebook ou l'adresse e-mail [email protected], nous ferons de notre mieux pour suivre vos problèmes de commande et résoudre les problèmes en conséquence. Désolé pour la gêne occasionnée. Merci pour votre compréhension.
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Ashlei R.
Dec 19, 2023
So disappointed
So disappointed! After 6 weeks of waiting they arrived (2 sweatshirts/1 tunic) Really wish I had checked here before I ordered. The material on the sweatshirts is nothing like pictured. The images look like soft cotton - instead it’s a thick polyester with a sheen. What is really striking though is the seams, cuffs and collars. They all look like they were sewn and finished by someone still learning to sew. The prints are hit and miss, one is pixelated and blurry the other two are fine. These were presents but I will be donating them to Goodwill instead, I just wouldn’t feel comfortable gifting them.
Response from DashingsoulDec 21, 2023
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
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Danielle B.
Dec 17, 2023
Cheap and nasty
Because the prices were so cheap I guessed these products wouldn't be top quality - but I was shocked by how shoddy they were. I bought two sweatshirts and both were terrible. They are made from cheap synthetic that's almost plasticky and the print is pixelated and nothing like the images. Be aware you are getting a cheap price for a reason.
Response from DashingsoulDec 19, 2023
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
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Veronica M.
Dec 13, 2023
Clothes don't look like the pictures
I ordered two long sleeve t-shirts and two hoodies. The design and cut of the t-shirts is completely different to what the photos looked like. The hoodies looked somewhat similar to what I expected. The fabric of all pieces feels highly flammable and incredibly cheap. The stitching is awful. They look terrible on and feel terrible to wear.
Response from DashingsoulDec 14, 2023
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
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