DashingsoulReviews of dashingsoul.com

I'm really disappointed in the quality of the materials and the garments. The screen printing is also blurry, and doesn't really look like the photos in the ads

Fraudulent listings - claims of fabric content are false. Garments listed as 100% cotton are polyester. Deceptive policies and dishonest marketing. Garments DO NOT HAVE fabric content tags. Return policies are misleading. Garments ship from industrial park in China and take more than three weeks to arrive. Return shipping costs are prohibitive.

Shipment comes from China - took three weeks to arrive - items listed as 100% cotton are made with polyester blend - no fabric content tags - deceptive tax charges and refund policies - poor quality

ARNAQUE WU MADE IN CHINE DE TRES MAUVAISE QUALITÉ ET PAS DE RETOUR POSSIBLE!!! ARNAQUE!!!💩😡

J'ai commandé le 15 août deux Tshirts que j'attends toujours, et quand j'écris à l'adresse mail qu'on nous donne il y a un avis disant que cette adresse n'est pas valable !

I made the order and had to click for Seel insurance to cover any delivery issues. I cancelled this retrospectively as I had paid £5.94 for the delivery and the this should be insured already by Dashingsoul and Yodel the delivery company. Yodel delivered to the wrong address which I have evidenced through photos. So the main issue is with Yodel, but I'm giving Dashingsoul a bad review as I'm now nearly 4 weeks after the delivery and they have not compensated me for the loss of the items ordered. Dashingsoul are not looking at the information I have provided in the emails and keep sending me the same emails to say I need to pursue with the insurance. I paid for the delivery and I believe that Dashingsoul is responsible to seek compensation from Yodel and then pass this back on to me. I can't comment on the quality of the clothing. Terrible customer services. UPDATE: Below DashingSoul have responded that I need to contact Customer Services at the email address provided. Just for clarity I have contacted them a total of 10 times from 19/9/2025 - 09/10/2025. All of the emails have provided clearly formated information from Yodel, myself, photographic evidence. As a result I have recieved 8 emails. 2 Stated they were going to follow up with Yodel. But since those first 2 emails, 3 of the emails have stated I'm to make a claim via the insurance that I don't have (even though I have sent them evidence of this) and 3 have shown me evidence of my order! I have now recieved an email to say that I have to follow up with Yodel myself. I have written a Trustpilot review for Yodel as I have contacted them with all of the evidence. They raised it with the depot that made the delivery and the last email stated it was delivered even though my photo's of my property clearly stated that the properties were totally different. I wasn't able to find the property as it was delivered to one with a different design to my local area.

Don’t order from this company. The sizing is poor (one item had an XL label on it but it was the same size as the other small item I ordered) and another item supposedly in small was large. And designs printed on really unpleasant fabric. Also if you want to return an item, it’s at your cost, to China and they do their very best to persuade you not to take that route. Plus I wouldn’t be confident of ever receiving the refund in any case. I’m annoyed with myself - perfectly good ££s wasted on garbage.

Totaal waardeloze producten. De producten komen niet overeen met de foto of de beschrijving. Items terugsturen is op kosten van de klant en kost meer dan de items zelf. De shop bood een korting aan als ik de producten zou houden maar ik heb nooit een terugbetaling gekregen. Ik kan geen review posten op hun website omdat ik het product nooit gekocht heb?!?