Dashingsoul Reviews | Read Customer Reviews of dashingsoul.com

Dashingsoul Reviews | Read Customer Reviews of dashingsoul.com

Dashingsoul reviews

Showing 147 reviews with 1 star · Clear filters

Thomas G.
Dec 29, 2023
Sweatshirt looked nothing like the pic
Sweatshirt looked nothing like the pic. Very cheap.
Response from DashingsoulJan 3, 2024
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
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Lichen S.
Dec 26, 2023
Terrible product not what is described or pictured…
I ordered 2 hoodies when a sale started after thanksgiving, They arrived about 2 weeks later and the quality of the fabric is nothing like the drape of fabric shown on dashingsoul site. I was expecting something with a high cotton content instead it is stiff scratchy plastic fabric. The printing is terrible, the entire fabric is digitally printed on white. Graphics are pixelated, and not in cool Minecraft way. They do not offer a refund. If you ship it back to China they give you a coupon towards another purchase, and $5 (less than 8% of purchase price)
Response from DashingsoulDec 27, 2023
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
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Chelsea Q.
Dec 23, 2023
Total scam - nothing like they look on the website.
Total scam. Beware. I bought 15 items.... every single one had extremely blurred images. The clothes look NOTHING like they do on the website. It's like someone got a tiny image and blew it up then printed it onto mediocre fabric. The seams are all crooked too. I am beyand annoyed and wish I had not purchased so many items. It has put me off buying online.
Response from DashingsoulDec 25, 2023
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
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Denise C.
Dec 20, 2023
I ordered and paid for an item on…December 11th
I ordered and paid for an item on December 11th and have not heard anything about it. I would like my money back please!
Response from DashingsoulDec 21, 2023
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
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Trish F.
Dec 15, 2023
Terrible quality and cut!
Terrible quality and cut for the sweatshirt I received. Do not order from this company because they will not refund your money. It took over a month to arrive and then they tried to tell me that shipping will cost too much to send it back! lol.
Response from DashingsoulDec 19, 2023
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
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Chad R.
Dec 15, 2023
I still do not have my order or any way…
I still do not have my order or any way to track the order and yet you are pestering me for a review.
Response from DashingsoulDec 19, 2023
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
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Suzi B.
Dec 10, 2023
I am not getting responses from my…
I am not getting responses from my messages from this seller.
Response from DashingsoulDec 12, 2023
Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
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Nick M.
Dec 4, 2023
Dissapointed customer
Placed an order for several items 10 days ago, payment went to Hong Kong, no confirmation of delivery, no response to my email asking for an update. Lack of information on website, no address or contact number or chat avaliable. Not a great experience so far. Dissapointed customer. I have now had a reply advising my order will be shipped as soon as possible, so will update this review once the goods are received. Update! Goods eventually received but they are extremely poor quality manufactured out if what appears to be a very cheap nylon nothing like shown in their website , my wife is extremely disappointed and has requested a full refund will update with a response from Dashing Soul.
Response from DashingsoulDec 6, 2023
Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
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