DashingsoulThe brand was founded in 2021, and since then Dashingsoul has been dedicated to provide some of today’s most exciting and edgy fashion apparel to consumers worldwide.We launch over 200 new products a week, so you can purchase the latest models at appealing prices. We make fashion accessible, so every lady across the globe can get the wardrobe of her dreams.
Dashingsoul (dashingsoul.com) has 347 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 147 reviews with 1 star · Clear filters
Catherine T.
Just have to echo what people are saying, the tops look lovely in the initial pictures. What arrived was synthetic material like what is used for Halloween costumes, no label to indicate what the material is or how to wash. Image is badly printed and looks vague and out of focus. Ordered small size and it's huge.
Kelsey M.
I think it’s interesting those who rated the company 4 or 5 stars talked about their selection. Yeah, I liked their selection too! It’s too bad their product is ATROCIOUS. The material (not cotton), the pixelation (images are blurred) and the sizing (small fit like a large) made for a product I won’t even wear by myself to bed. In addition, it has been a hassle to return. I might just consider the $5 off they offered me and cut my losses.
Marta
This company is fraudulent. They completely misrepresent their products and post photos of tops that look very different to the ones delivered. I ordered a top size S which was supposed to have a vintage retro look and the colours on the top that was delivered are nearly fluorescent. The top is also twice the size of a normal S and i will never wear it. I contacted the company asking for how I can return this and provided them photos to which they replied: ‘ We're sorry but this is a normal color of this item, sometimes the color shows differently between photos and real item. Actually all the sizes are stated clearly on the website you can follow the size chart to order the correct size. It will also be influenced in different light when taking photos. We suggest you choose 100% cotton style without color difference. Hope that you can keep it with you and we’re willing to offer a special coupon for you, please consider it, thank you.’ So now i am left with an oversized top i’d be embarrassed to wear and i cannot even return it. Honestly, waste of money, i hope whoever reads this learns from my mistake and never orders from this company.
Response from DashingsoulJun 27, 2024
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating this matter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
Nikki G.
Terrible quality shirts. The images are blown up and pixely. The size is 2 sizes bigger than it should be. The material is cheap polyester. I made a really bad choice with these 4 shirts. Can’t find a way to return. I think I was scammed.
Response from DashingsoulJun 19, 2024
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating this matter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
Wendy C.
Terrible company. When dress arrived it was not at all as pictured and described. It was sewn crooked, the waist line was 2” higher than a normal person. Sizing was not as listed on size chart! Off by more than 2” in every body area they list on their chart. The fabric was see through and faded out design not crisp as advertised. Contacted them to return and they said it would cost me a lot more than the $47 I paid for the dress and shipping. They should not be permitted to do business in the USA
Response from DashingsoulJun 14, 2024
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating this matter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
K. J.
HORRIBLE quality shirts!!! Almost $70 with shipping for 3 shirts that look like they took a 100x100 px jpg and then blew it up exponentially to cover the shirt, creating an ugly awful grainy pixel effect!!! I've never contacted a company demanding a refund but I sure as heck did for this one!!!!
Response from DashingsoulMay 23, 2024
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating this matter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
Robin S.
Misleading website. Images on website are gorgeous - actual clothing is much lower resolution. Website says “natural fabrics” - small print says polyester. Website says free and easy returns - return shipping is more expensive than product. Shop elsewhere.
Response from DashingsoulApr 16, 2024
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
Laurie G.
I fell in love with the images and didn't read the fine print. Product is polyester. Product is not in American sizes; they have a sizing chart, use it. Images on Product not as sharp as images on website. Product is shipped from China, so NO RETURNS.
Response from DashingsoulApr 7, 2024
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
