customer
The quality of the clothes horrible, the customer service is worse.
The quality of the clothes is beyond bad. I spent over $100 with this company. When I asked for a refund, I received an email telling me that I knew what I was buying and that I will have to return the clothes to China (not California where I got them from) at my own expense. The whole thing is a scam for them to take your money and give you crap for it. Follow-up : A month and a half later no one has actually contacted me , despite their promise to follow up. The customer service is worse than the quality of the clothes.
Response from DashingsoulAug 13, 2024
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating this matter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.