Dashingsoul Reviews | Read Customer Reviews of dashingsoul.com

Dashingsoul Reviews | Read Customer Reviews of dashingsoul.com

Dashingsoul reviews

Showing 147 reviews with 1 star · Clear filters

anne G.
Aug 21, 2024
Arnaque
Une horreur ma sœur nous a commandé 2 vêtements en coton avec motif chat, les pauvres ils avaient 2 têtes pas d’oreilles… Et le 100% coton n’est pas au rendez-vous… Pas de retour ou à nos frais… offre commerciale -20% sur notre prochaine commande 😂 😂😂 Je ne recommande surtout pas, ceux sont des arnaqueurs.
Response from DashingsoulAug 26, 2024
Bonjour, nous vous présentons nos plus sincères excuses pour la gêne occasionnée. Notre équipe a pris l'initiative de vous envoyer par e-mail les coordonnées du transporteur concerné. Nous vous demandons de bien vouloir les contacter pour obtenir de plus amples détails et de fournir ensuite à notre équipe une mise à jour en fonction des informations reçues. Soyez assuré que notre équipe enquête activement sur cette affaire auprès du transporteur et continuera à vous tenir informé par courrier électronique. Notre équipe de service client dédiée s'engage à résoudre ce problème pour vous. Nous apprécions sincèrement votre temps et votre patience.
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Maegan K.
Aug 21, 2024
Not Good, Regrets
This is awful - I regret not reading the reviews first. The quality is the worst - I ordered a set of leggings, a set of pants and a t-shirt to get a feel for the different products. All the prints are blurry, the fabric feels quite plasticy and it just feels unpleasant to wear. I can’t attach pictures so the best way to describe the material is it feels like the material for PE kits we had in the early 2000s. It has a bad smell too - smells rubbery. Everything looked great on the website but the real quality of what I just received is really poor. The only silver lining is my husband got a very good laugh at what I bought. I would not be able to wear these clothes in public.
Response from DashingsoulAug 26, 2024
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating this matter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
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Becky F.
Aug 20, 2024
Bad quality, bad return option
Pretty much the same as everyone here - wish I had looked at reviews before ordering. The tshirt and tank top were ok-ish - but a little big (I ordered small) and the print and fabric are not as nice as in the pictures. The hoodie is TERRIBLE! The print is blurry, the size/fit is super weird and the fabric is very trashy feeling. Same experience trying to return - says I have to ship it back to China which is clearly not worth it for the cost and iffy-ness in getting my money back. UPDATE: the supposedly helpful info provided by email they sent (noted in the reply to this review from the vendor) offered me $8 back (on a $55ish hoodie) IF I paid to ship the hoodie back to China (and only after they received it). This is obviously neither worth it or good customer service.
Response from DashingsoulAug 26, 2024
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating this matter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
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valerie D.
Aug 18, 2024
Je ne recommande pas du tout la qualité…
Je ne recommande pas du tout la qualité est plus que mauvaise et il n'y a pas de service après vente !! Il n'accepte pas les retours à faire. Arnaque
Response from DashingsoulAug 20, 2024
Bonjour , nous vous présentons nos plus sincères excuses pour la gêne occasionnée. Notre équipe a pris l'initiative de vous envoyer un e-mail avec les coordonnées du transporteur concerné. Nous vous demandons de bien vouloir les contacter pour obtenir plus de détails et par la suite. fournissez à notre équipe une mise à jour basée sur les informations reçues. Soyez assuré que notre équipe est activement engagée dans l'enquête sur cette affaire avec le transporteur et continuera à vous tenir informé par courrier électronique. Notre équipe de service client dédiée s'engage à résoudre ce problème pour vous. .Nous apprécions sincèrement votre temps et votre patience.
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SL
Aug 17, 2024
Clothes are expensive and badly made
Clothes are expensive and badly made. Images are poor quality and despite returning my items, I have not received a refund.
Response from DashingsoulAug 20, 2024
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating this matter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
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Susan R.
Aug 15, 2024
Poor quality; terrible return “policy”
As others have written, SCAM site. Stay away. Very poor quality clothes. When I wrote for refund told I had to send back to China. This despite my shipment having a label from New Jersey. Even if I send it back, given their list of steps I am sure they work keep my money. Edited after their response: no one else reached out to me as they wrote in their response. Situation is unchanged, they gave me a return address in China. Said I have to provide all kinds of documentation for proof of shipping and then only when arrives at the facility in China and is processed will refund be offered. I have a lot of trouble believing this is true.
Response from DashingsoulAug 16, 2024
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating this matter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
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Shaina
Aug 15, 2024
SCAM COMPANY
I love the designs, however don't trust this company. I ordered and got the confirmation. A week later I have yet to get any notice of shipped. I also looked at my bank account and noticed that they charged me twice for shipping and handling. I have sent them a email... no response. I will be disputing the charges, filing a complaint against this company and informing fb and everywhere I see there adds. DO NOT BUY FROM THEM!! SCAM
Response from DashingsoulAug 16, 2024
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating this matter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
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Lynda B.
Aug 14, 2024
The products are badly made
The products are badly made, the images blurred, the sizes are much bigger than expected and one garment was faulty. The fabric is unpleasant. When I asked for a replacement I was told I either had to pay to send it back or have $5 compensation. As the returns address is china this is not cost effective. Not impressed.
Response from DashingsoulAug 16, 2024
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating this matter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
Report