DashingsoulThe brand was founded in 2021, and since then Dashingsoul has been dedicated to provide some of today’s most exciting and edgy fashion apparel to consumers worldwide.We launch over 200 new products a week, so you can purchase the latest models at appealing prices. We make fashion accessible, so every lady across the globe can get the wardrobe of her dreams.
Dashingsoul (dashingsoul.com) has 347 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Jackie S.
Complete and total SCAM....Do NOT buy from them
Response from DashingsoulNov 5, 2024
Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
Iii
The package never arrived. I contacted them and they promised a refund if I provided a document from the carrier confirming that they delivered it (already silly, since we all had a tracking). For a month of back and forth they were not satisfied with the documents I provided because they didn't use EXACTLY the wording they wanted. Eventually they accepted the document and said they would start an investigation that would take "few business days". That was 16 days ago. This company is a COMPLETE SCAM.
Response from DashingsoulOct 23, 2024
Dear Irene, Thank you for bringing this to our attention and for your continued patience. We sincerely apologize for the ongoing inconvenience and frustration caused by this situation. We understand your concern and are taking this matter seriously. Unfortunately, the investigation regarding your package is still ongoing, and we have not yet received any feedback from the carrier. We understand that this is far from ideal, and we deeply regret the delay. Please rest assured that we are actively following up on this matter. As soon as we receive any updates, we will notify you immediately and take the necessary measures to resolve this issue, including processing any refunds if applicable. Your understanding and patience are greatly appreciated during this time. If you have any further questions or concerns, please do not hesitate to contact us via [email protected].
Krista T.
Complete scam. Never got product, and now I have a bunch of spammy paypal emails. I should know better than to buy cute-looking stuff off Fbook. Shame on me
Response from DashingsoulOct 23, 2024
Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
Tiffany Hofmann R.
If I could give zero stars I would. This company is a fraud. They never sent my full order. They strung me along like they were going to. When I disputed it with my credit card company they lied showing they had delivered one correct item claiming it was the full order. They blocked my email so I could not communicate with them. They had no intention of making it right. Do not do business with them! Buyer beware!
Response from DashingsoulOct 21, 2024
Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
Chane T.
Scam don’t buy!
Response from DashingsoulOct 21, 2024
Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
K B.
It’s a scam. The quality of the products are so poor and they don’t even look close to what they are on the website. I tried to return and get a refund but it was so difficult to return the product and cost a lot. They offered a refund but less than 20% of what I paid. I am so disappointed and sad to know this kind of company exists. I didn’t want to give even one star. *Update: I contacted them again because of the comment below but they didn’t even try to solve the problem. They think leaving the trash at my home and giving me only 20% refund was good enough. Now, I’m upset with myself for falling for this scam. Update: They say they want to solve the problem but it seems like they don’t mean it.
Response from DashingsoulOct 14, 2024
Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
Sara
DO NOT PURCHASE! Items do not look anything like photos and material is completely different than pictured. Don’t bother trying to contact customer service for resolution, they won’t honor their return policy, they reply to my first email and now that they have to give me the return address they do not reply anymore!!
Response from DashingsoulOct 11, 2024
Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
Shannon
The photos online are beautiful. Actual print quality is horrific. Blurry, looks copy/pasted around lines. I was offered a $5 refund out of $40 and nothing more. I donated the shirts since sending them back to China is too expensive. DashingSoul / OliveNorma is a scam.
Response from DashingsoulOct 11, 2024
Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
