DartNodeReviews of dartnode.com

for now it's look good, but my first trying

Fast response when you create a ticket

We had two VPSs for around a month. Within the first month, we lost VNC access, it showed an error every time we tried to open it. We made a ticket (17128), and they essentially told us to get lost. "We are working on restoring every issue coming from this node; please be patient while we work on this." It took over two weeks to finally get VNC back. Once we did, we noticed that when power-cycling the server, there was a frequent issue where it would sometimes not power on for up to 2-3 days. Eventually, we decided to switch providers but before than when we wanted our data from the server our server, we tried to power it back on and it never came back online. After opening a ticket, they forwarded us to their knowledge base and assumed it was a "corrupted operating system." They recommended that we upload a rescue ISO ourselves to recover our data. We tried that, but the server wouldn't even boot into the recovery ISO. In the end, we were given a $25 credit (you couldn't even pay me $25 to deal with the support) and were placed into an infinite "queue" in the ticket system. I assume this "queue" is likely a way to push back customers they don't want to deal with.

I signed up for a VPS with this provider and have been trying to access it for one month with no success. I opened multiple support tickets but no one has resolved the issue. I was charged for the second month already, and I was only able to use the VPS for about 5 minutes this month before it stopped working. The support is unresponsive and the service is unusable. I do not recommend this provider and I want my money back. support tickets number 18836 18516 18347 18093 18018 17805 17526

The activation of the machines for the promotion was delayed by a month, which isn't a major issue; the main problem is that the promotion was so popular that staff were limited. There's no renewal button; the invoice wasn't sent, my service is about to expire and I haven't received it, and customer service hasn't addressed the issue.

Muy bien servicio de los servidores vps

“I recently purchased a server from DartNode, and I’m truly impressed with their service. Their support team is extremely kind, responsive, and professional — they quickly resolved a deployment issue and helped me with my server setup. The IPs they provide are reliable and well-suited for uses such as SMTP/mail servers. Overall, a very positive experience with an excellent price-to-performance ratio. I highly recommend DartNode to anyone looking for a VPS provider with good performance and efficient customer support.”

Deberían gestionar mejor los mantenimientos para que no se echen abajo las cosas