Darn Tough VermontReviews of darntough.com

Very satisfied with these socks Have many if them since 10 years + And just have the first one with hole Just applied for the life guarantee on the .eu site , et get my redemption quickly !!! Now you can buy darn tough in europe from any vendors and get the guarantee with darntough.eu

First of all the socks are great! You get the quality you pay for! While most companies won't live up to their grand guarantee claims, Darn Tough are leading the way! When a pair of socks started to develop small holes after three years I filled out the online form, to be honest I was really expecting them to be "Unconditionally Guaranteed for Life". However their customer service made contact very quickly, and with some simple instructions to follow the socks were then replaced. I was very impressed that they stand by their products to this level and honor their warranty, so I also bought another pair. Very happy customer indeed! :)

Darn Tough socks for without doubt the best socks I’ve ever had. They are so comfy. I don’t think I ever expected them to be so cushioned. I wear mine for work every day. I’m on my feet all day every day in all weathers, and be it hot or cold they’re perfect. I would recommend them to anyone wanting super comfy socks.

I highly recommend Darn Tough. I have a pair of socks that need to be exchanged due to some problem with my socks. It took less than an hour to approve my case ordered the new one on the same day and got my new pair of socks less than a week

Due to the lifetime warranty and a recommendation from a friend, I have purchased eight pairs of Darn Tough Socks: 1. Men's (S), 1/4, Cushion, Midweight, Tactical Sock, Black x3 2. Women's (M), Micro Crew, Cushion, Lightweight, Hiking Sock, Ceres Aqua 3. Women's (M), Micro Crew, Cushion, Midweight, Hiking Sock, Treeline Blue 4. Men's (M), Micro Crew, Cushion, Midweight, Hiking Sock, Lava #2 5. Women's (L), Boot, Full Cushion, Midweight, Hiking Sock, Denim 6. Men's (M), Over The Calf, Full Cushion, Heavyweight, Mountaineering Sock, Smoke Despite following the manufacturer's instructions (handwashing and air drying the socks), after cca 2 seasons of irregular use (I only used these socks for hiking, and I only hike during the summer), three out of eight pairs of my socks got damaged. Back in May, I sent them to the company's warehouse in Germany and diligently followed their returns instructions. This was 6 months ago. About a month after sending the socks for an exchange I contacted the warehouse to see what's the status of the exchange and they told me that they never received my package. I have emailed them back and explained that according to my local post office, the package was successfully delivered to the following address: Impress Markets GmbH Hochstrasse 10 63826 Geiselbach, Germany I have also asked them to please check again as the package should be in the warehouse. They again claimed that they did not receive the package to which I replied once again explaining that the delivery was confirmed and saying it is not possible it was not delivered. To make things worse, I have provided a return address on the package in case something goes wrong and the package doesn't get delivered, but the package was never returned to my address. After just 3 of my emails in total, they responded rudely, and told me that "We think the case is closed here." The company still claims they never received the package and my instinct tells me that's complete nonsense and just a way to bypass having to exchange the socks. EDIT: After writing this review Trustpilot sent me an email asking for my contact as DarnTough wanted to get in touch to sort this situation out. Michelle, the CS Manager from Vermont reached out to me yesterday and apologised for the difficult experience I had with their German business partner and she also apologised that they haven’t contacted me sooner. She offered to replace the socks I had sent for replacement and said she would ensure I was issued a credit that covers my selection which was sorted out quickly. I was pleasantly surprised and I genuinely appreciated the effort taken to rectify the situation.

Great socks and customer service! The socks are amazing. I thought they were too tight, but once I had them on, they felt great. I actually bought them to go with a crazy colorful pair of German clogs and the combination is delightful. Customer service responded quickly and so politely to a question about the shipment sent amiss by the USPS--no fault of Darn Tough I learned when the package arrived.

I have never had socks as comfortable and resistant as these. I have several pairs and only one has started to show signs of wear (after heavy use) but the advertising around the lifetime warranty is not misleading; it was very easy for me to contact the after-sales service who were quick and extremely friendly to have a new pair sent to me. The icing on the cake: I was offered the option of choosing another model if I liked it and it was not necessary to return the defective pair. A very positive experience. The investment is totally justified! I don't think I'm going to buy any other brand of sock than Darn Tough from now on. Well done!

According to their FAQ page about Shipping, "Last day in December for estimated arrival for Christmas: December 16 (before 12PM EST) — Complimentary Shipping via USPS." I placed an order two days before that. They created a shipping label on the 17th so I was worried it wouldn't arrive on time for the holidays.There had also been a banner message a few days later about a storm in Vermont. Package arrived today, in time for the holidays. Their estimated delivery times are accurate in my experience.