DancebitReviews of dancebit.app

Continues to charge after cancellation. Cancelled a year ago and have proof yet they continue to charge. Everyone please report this company to your state’s Attorney General Attorney General. There are enough complaints on this site alone to get an Attorney General investigation.

The Dancebit app should be avoided at all costs. I responded to what I thought was a one-time offer of $20 for the app. I received a receipt for the $20, and assumed all was well. What I failed to do was scroll down on what they call the "receipt page." At the very bottom of the page is a notice that, after the first month, I would be billed $64.98 a month. This is a ludicrous amount to charge a customer for any exercise app. I got terribly busy at the end of the summer and, in fact, didn't even have time to create an account, so I never used the app. But I finally checked the account they are billing, and found out that they have already billed me the $20, and then 3 more times since for $64.98 each month (??). This is a shocking and cynical exploitation of customers, many of whom would never guess that the receipt "page" had a whole section threatening to charge an unbelievable monthly subscription fee. Unless you scroll down from the receipt, you wouldn't know there was more to the email and there's nothing on the receipt to indicate what's really going to happen. I didn't authorize the payments that were taken out, and I was not alerted via email, as I am with all other reputable subscriptions I have. To make matters much worse, when I realized what was actually happening, I found I couldn't log in to create an account and cancel my subscription. I kept getting a landing page with no option for logging in. It took me several hours to find a way in to the website, set up an account, and cancel this nightmare of a subscription. Moreover, it's no good trying to plead your case with a company that does everything via AI email responses--just a sunny reply telling you that it won't be possible to refund you the money they have stolen from you. Have a nice day! This is criminal and should result in a class-action lawsuit. Mind you, subscriptions to most good magazines cost less than $100 a YEAR. So, Dance-bit is an example of extreme exploitation and predatory capitalism. Unless you have a lot of disposable income, I suggest avoiding this unscrupulous app like the plague. Oh, and now they seem to have a free app, after stealing no doubt thousands from unwitting customers. Truly alarming. Please report them to the BBB.

Took my payments without permission Do not touch with a bargepoll

Beware! I signed up for what I believed was a one-time offer from Dancebit. What I didn’t realize was that I was being subscribed to a recurring monthly plan. Over the next three months, I was charged a total of around $160 USD — for a service I never used, never accessed, and honestly didn’t even know I was subscribed to. There were no email reminders or notices of renewal, and to make things more confusing, the company name showing up on my bank statement was “Wilmington”, which gave me no clue it was Dancebit. I cancelled my creditcard to stop the payments. By the time I figured out what was happening, I had been charged multiple times for something I didn’t want, didn’t use, and didn’t benefit from. When I discovered the charges and contacted customer support, I explained the situation openly and honestly, expecting a fair resolution. While the team was responsive and polite, they repeatedly refused to refund more than the last month — even though I never used the product at all. Their response? “Terms of Use.” They kept referring to their legal fine print and closed billing periods, rather than acknowledging that I never benefited from the service. A decent company recognizes when a customer made an honest error, especially when no service was ever used, and works to make things right. Dancebit chose not to. Bottom line: If you're considering signing up for Dancebit, be very careful. Read every small line. Double-check if you're entering a subscription. Because once you're in — even if you never use the service — they’ll keep your money, no matter how reasonable your request may be.

Can get the same free of charge, customer service is a joke. Save your money!!!

DanceBit is a scam. It says "Now it is FREE" Then you go through the fake process of questions to the end where you see the costs, then they throw in auto renewal at a HIGH PRICE!!!! Don't do it! IT IS A SCAM!

nearby I would like to file a complaint regarding unauthorized charges for the Dance Bit app. In May 2025, I purchased a trial period for 99 PLN, but I have noticed that I have been charged 533 PLN monthly since then, even though I deleted the app before the trial period ended. For the three months Dance-bit have charged me over 1700 pln, which is very high unacceptable amount of money and they were charged unfairly.

I joined and paid for the one month and one month only..somone called ame and tried to hard sell me more I flatly refused and clearly stated all I wanted was the month i had paid for and no more...today they have taken a payment I did not authorise for £47..39 only way to contact is email and FB from reviews here they will not be forthcoming giving my money back.