Dairy QueenReviews of dairyqueen.com

Stopped in the Hutto Mayfield Dairy Queen for lunch. Everything was what we expected, Hot food, friendly service, and their standard Coke Machine allowing the customer to choose from a long list of beverage choices. This the only time I get a drink out because I can choosem caffeine free and sugar free.

So the other day, I hadn’t eaten all day—and at 8:00 PM, running on fumes and questionable life choices, I decided to give the nearby Dairy Queen a shot. Big mistake. Huge. I’m not sure if the owner knows, but the wholesome charm this place used to have? Yeah, it packed up and moved across the street to Sheetz, where they still serve food like they actually care. Let’s talk about the sandwich. Cold. I mean, iceberg-level cold. Like it skipped the grill and took a detour through a meat locker. And onions? Oh, I asked for onions. What I got were half a produce aisle. These things were basically whole onion slabs trying out for a leading role in a stir fry. I also asked for extra lettuce—and what I got was something you’d need a microscope to see. I’ve seen more greenery on a dust bunny. At this point, I wasn’t sure if it was garnish or a clerical error. Then came the surprise items in the bag—things I never ordered. No explanation. No apology. Just mystery munchies and confusion. But here’s the real heartbreak: they took chicken off the menu. The best thing they had. Gone. Just... vanished. Like it never existed. You had ONE job, DQ. One juicy, crispy, delicious job—and you gave it up like it was holding you back. Look—I get it. It’s fast food. It’s supposed to be simple. But “simple” shouldn’t mean “sloppy.” People are spending their hard-earned money, especially in times when eating out feels like a luxury. If I’m trusting you with my last meal of the day, the least you can do is serve it hot, right, and with a side of basic courtesy. And just in case the management hasn’t noticed: there’s a Sheetz literally across the street. They smile. They get the order right. Imagine that. DQ, you should be worried. Because the next time I’m hungry, tired, and out of options, Sheetz is looking like a five-star resort. Just saying: people remember who filled their stomachs with care… and who served them frostbitten food, mega-onions, and a lettuce leaf you’d need lab equipment to identify. Ok you have one thing going for you…one older person, hopefully the manager who runs around cleaning up everyone's mess, while everyone else stands looking at her wondering why she has so much energy. Don’t lose her!

DQ Buster bars and the Heath Dilly bars have always been a favorite treat in our household. My question is when did they stop making them with quality ingredients and not with their soft serve DQ ice cream?! The buster bars were made with a darker, no flavor chocolate and the ice cream tasted like a golden vanilla. The Heath dilly bars were horrible. Very little Heath flavor. The ice cream again was off, a yellow color and powdery tasting. I have always been able to eat DQ boxed treats and not have stomach issues, but after trying to eat one dilly bar, I was having lactose issues. We will not be purchasing the boxed treats ever again.

Last evening, going through the drive-through the first person who took my one order of one Arnold Palmer was very uninterested in what I wanted, and when I got to the window, I had my hand extended to her with the money in it, and she closed the window and walked away and left me there.. By this time another person came to the window another woman who was rude and told me I was rude and said she wasn’t serving me tho I had my money in hand again still holding it. She closed the window and walked away and would not service me. I go to that location at least five times a week. I know pretty much everyone who’s in there. And was very insulted …and ….how dare any of them act like I owe them anything? What is this a sense of entitlement in Austin, at Dairy Queen of all places?

Lord have mercy on this establishment! I received a gift card and thought I'd treat myself to dinner! I don't normally eat fast food but thought I'd try my luck at the Dairy Queen on hodgson memorial! The single flame burger was $7.00 and taste like, crap! The burger was, literally thrown together with a pile of hot sauce, no lettuce or flavor.....just sloppy, hot and no flavor! I really hate that I was given a gift card and this was the result! I sent two emails to corporate to ask for my gift card to be reimbursed for the "mess" I purchased and heard from, no one! People, do yourself a favor, make your own shakes and grill your own burgers. Dairy Queen has gone from from a 10 to a 1, especially since corporate has not followed up! My birthday dinner of this gift card was a nightmare! I ended up trashing the burger after a few bites and was able to at least eat my greasy onion rings! Oh, I forgot to say, I ordered through the app and still had to wait 25 ins. for the nasty burger! Times are too hard for "fast food" to be so trifling! Save your money, people...let Dairy Queen go!!!!! I have. Until someone responds to my post to reimburse, I will tell everyone I see to, stay clear of Dairy Queen until you all get it together! No one, at least, I'm not that desperate to settle for slop!!!!***Update**** I did not hear back from Dairy Queen, regarding any credit or anything. Contacted, corporate to check into this franchise! I feel cheated! Stick with the ice cream! Good luck, public!🤞🏼

This review is for the Beverly MA Dairy Queen. Always very happy with the service and kindness of the employees at this Dairy Queen. Especially within the last few weeks Isaiah, Karley C. and Olivia. And for you reading this there is nothing sweeter than the love of God for you who sent his son Jesus to die on the cross for your sins and if you believe in him you would not perish but have eternal life. John 3:16

I went to this place with my kids, excited for the free cone deal that they promote if you have their app—which I did. But of course, things didn’t go as planned. An error popped up, and despite having the app, they refused to honor the deal. Fine, I thought I’d just grab a mini Blizzard instead, but then they told me I needed the app, which was absolutely ridiculous since I already had it. The service here is atrocious—rude, unhelpful, and completely disrespectful. I wouldn’t recommend this place to anyone. Stay far, far away.

Well there's nothing like getting skipped you know when you order your food before the person behind you and they get their food first and when mention something to the staff they straight ignore you, and it smelled in there