DadgangReviews of dadgang.com

Unfortunately, I had a really disappointing experience with my most recent order. I’ve ordered from this company many times before and have always had a good experience, with my orders usually shipping within a week or less. This time was completely different. I ordered a hat and went almost three weeks with no shipping update at all. I had to repeatedly reach out to customer service just to find out what was going on, and they couldn’t give me a clear answer as to why my order hadn’t shipped or where it was. By the time I actually receive the hat, it will have been close to a month since I placed the order. I understand that delays happen, but what disappointed me most was how the situation was handled. After waiting weeks and having to continually follow up myself, I asked if they could do something to make things right—whether that was adding an extra hat to my order, offering some type of reimbursement, or even just a small gesture for the inconvenience. Nothing was offered. I’ve been a repeat customer and have never had an issue with them before, which is why this experience was especially disappointing. I wasn’t expecting anything unreasonable, but after waiting nearly a month for a hat and receiving very little help along the way, I feel like the least they could have done was make some effort to make things right.

Im so disappointed on the 2nd Hat I purchased from them. I ordered the Simple Dad Hat black and white design. DO NOT GET IT. Its low quality, looks so deformed. The back whereyou adjust it. You cant insert anywhere so it hangs there. So disappointed!

Avoid this company. They ship with UniUni, which is one of the worst carriers I’ve ever dealt with. My package was delivered and left in my lobby instead of being delivered directly to my door, and it was stolen. The company refused to replace it or issue a refund.

Unfortunately, I will no longer do business with this company as of today. I bought some of their hats in the past liked them and the fit was nice. I received one as a gift this Christmas that was a different fabric than the previous ones and it does not fit. I reach out to customer service to see if I could exchange it for store credit (to continue to give them my business). They notified me they would not do so, which means that I am stuck with a product I can’t use and my wife wasted her money. Not only is this frustrating, but the email response I received was addressed to another person. Thus emphasizing the lack of customer care and service. As someone who has repeatedly purchased your products for new fathers within my command and my church, I find this outcome deeply disappointing and unacceptable.

Awful experience with their shipping company Uni Uni! I bought my order 4 1/2 weeks ago and it said it would be at my doorstep within 48 hours and it was not. Their customer service is nonexisting, they give you no tracking details and I never got my package after four weeks of waiting. It’s STILL not here! In fact, I kept getting a response from their customer service team which is AI “ rest assured your package is on its way, it will be their within 48 hours” keep in mind that was 4 1/2 weeks ago and they’ve said that now seven times in a row!! I begged for a refund and they never gave me one. I’m still waiting on them to get back to me! Do not buy from this company as their shipping department is outrageous! You’ll never see your package, and if you do, it will be obnoxiously late MONTHS late! It’s a scam. You will not see your package and you’ll not see your money back in your account!

Misleading information: they charge double for express shipping but could not deliver the product on time. I requested a refund for the difference between standard and express shipping, but they said they could not provide it and blamed the holiday season and the courier. The product should arrive a week ago but I still don’t have it.

Probably the hat I’ve ever bought in my entire life. And especially for the price. For context, my wife bought me a hat for my birthday in August. I love the hat, It’s a great hat and everything like that. Overtime Sweat builds up, I hand washed it and let it out to dry. Still didn’t do anything. I messaged them to see if they could help me out. Worst customer service I’ve ever dealt with, save your money don’t even bother. Cheap product, which is really disappointing. Because overall, I liked the product originally. It was really disappointing and it upset my wife that my birthday gift ended up being an absolute crap. Don’t even bother.

This project is not reputable.