ComenityReviews of d.comenity.net

Vikki secret credit card company/COMENITY BNK is their credit card bank sent me to collections b/c even though I paid off the card they charged me a late fee of $35 for 6 months after I closed the acct when I paid it off & they reported this negatively to the credit bureaus & sent me to collections !! the worst bank ever.

Hot Topic credit card is not worth the hassle. I've been trying for months to get my account unfrozen when it shouldn't have been frozen in the first place; the account has had a $0 balance since October 2023. I had to go between customer service with Hot Topic and Comenity numerous times before they finally transferred me to someone who said I had to send in a letter to get the account unfrozen that could take up to 30 business days and then they hung up on me. Absolutely terrible customer service. If this wouldn't affect my credit score to close this account, I would. Save yourself the stress and DON'T get this credit card.

HORRIBLE Bank and HORRIBLE Customer Service! I have my Ulta Beauty Rewards credit card through them and they ONLY post your payment based on Eastern Standard Time! I live in LA, so when I send my payment online...it is late! When I call to ask for a credit of my late fee, I'm told I need to post my payment by EST and was hung up on by Supervisor Ben #692934. Y'all are dirty and disgusting Comenity Bank!

Highly flawed web portal, insufficient customer service - avoid!!! Go to this bank through B&H Photo Video's Payboo Card Option. The only B&H interaction I've come to regret. first Comenity web-portal was "unavailable" when attempting to register my card. When it was finally back up I was unable to link my checking account. While B&H immediately responded when I reached out about the problems with their card provider, Comenity did NOTHING thus far. I am giving them one star because the option for zero is not available

Never ever Dell again! I had the worst customer experience with Dell, Dell Financial Services and Comenity.

WORST CUSTOMER SERVICE IN THE WORLD. I TRIED TO REDEEM MY REWARDS AND THE SITE DOES NOTHING EXCEPT ROTATE LIKE IT'S GOING TO WORK AND THEN COMES BACK TO THE ORIGINAL PAGE FOR REDEMPTION. I'VE TRIED FOR 4 DAYS NOW TO REDEEM MY REWARDS AND THE SITE DOES NOTHING!!! Tried contacting them via email (per the AI) and nothing so far.......

I would like to share my unfortunate experience with Stripe, which has resulted in substantial financial losses exceeding $22,000. This ordeal has had a profound impact on both my personal life and the viability of my small business. It is my belief that this situation has arisen through a questionable collaboration with Comenity Bank. I am writing this review not only to document my own grievances but also to extend a call to action to others who may find themselves in a similar predicament. My interaction with Stripe has regrettably proven to be detrimental, as I have incurred significant financial hardships. The losses I have suffered have far-reaching consequences, both personally and in terms of my business's financial stability. This experience has underscored the need for transparency and accountability in financial transactions, particularly when they involve partnerships with financial institutions such as Comenity Bank. I am of the firm conviction that I am not alone in facing these challenges. To this end, I invite individuals who have encountered similar issues with Stripe and Comenity Bank to reach out to me. By collectively sharing our experiences and grievances, we can initiate a concerted effort to address these concerns and seek appropriate redress. It is essential to recognize that the more voices that come together to report instances of abuse, the stronger our collective position becomes in advocating for fairness and accountability. In conclusion, my intention in sharing this review is to shed light on the challenges I have faced with Stripe and Comenity Bank, as well as to serve as a catalyst for collective action. I believe that by uniting in our efforts to bring these issues to light, we can effect positive change and hold accountable those responsible for any unjust practices. Your support and collaboration in this endeavor would be greatly appreciated.

Horrible company. Fraud at its best! Close your account without notice even if you have a zero balance. Bringing down your score. This is complete sabotage. I am looking for the day when there will be a class action against this company, Cards associated Venus and others.