Shop designer dresses, wetsuits, swimsuits, and more by Cynthia Rowley.
Cynthia Rowley (cynthiarowley.com) has 82 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Clothing & Underwear · Yonkers, New York
Excellent
Clothing & Underwear · New York, New York
Excellent
Clothing & Underwear · Pennellville, New York
Excellent
Clothing & Underwear · Ozone Park, New York
Excellent
82 approved reviews, newest moderated first
Alexis E.
I ordered a pair of pants, received the order, but needed to exchange for a different size. I returned the order per their guidelines and received an email that the exchange was being processed. I never received the exchange and was never refunded. I have reached out numerous times requesting resolution and have only received one response claiming I was never charged, yet the charge is clearly on my credit card statement.
Alyson L.
I wish I had read the reviews before I purchased from the brand. I was sent a fedex return label that for a $121 t shirt. It is missing digital clearance for uk customs and I cannot rerun it. and no one will respond to my emails. Sent over 10. They clearly do not care about customer service What a bad experience.
Lorna V.
Do not buy anything from this brand. The oversized mittens are very cheap and all the tufts are falling out. I contacted them to get a refund and send the mittens back and I got wrong information, then ignored and a complete silence. I would advise anyone tempted to purchase anything from this site to listen to my review. The styles look expensive but the fabrics are cheap cheap cheap. Their customer service is appalling.
Molly B.
Ordered 2 "organza" flower ties from Cynthia Rowley website...I just received them, and they are very inferior in quality. I have attempted to start a return, and they are refusing to allow bc "final sale". This was not indicated when I ordered them, and $105 is not a sale price bc the same flower ties are listed on Amazon for$105... They look like they should cost MAYBE $25 each...I would never have ordered anything sight unseen if I couldn't return the unsatisfactory product. Customer Service has not responded to me at all.
Happy C.
It's been one month and I have not received the $131.00 top I purchased. They answered my first email with a, sorry for your inconvenience note, with 15% off another purchase, but no explanation. All other follow up emails have not been answered.
Nicole Y.
Really friendly & responsive team :)
Sharon G.
Do not order anything from Cynthia Rowley! Their Astro Pants are not true to size! The 6 is barely a size 4. And they will not let me return. In addition, The Real Real will not accept any pants from Cynthia Rowley! They know better! $345 in the garbage!
gail D.
While the photos lure you in, this is not a reputable company. The customer service (a one man band) is awful!!