Cymatics.fmReviews of cymatics.fm

Cymatics are a bunch of charlatans. Following days of invitation emails with freebie enticements, they waste people's time on their unstructured and disorganised (too frequent) long livestreams - any time between 3 to 12 hours in duration, depending on how they feel. Promises of free sample packs and plugins are fulfilled (sometimes partially) on these sessions via a web page with products appearing and disappearing randomly. Customers have limited time during the session to unlock items and place in their shopping basket. Discounted deals and packages are sprinkled in too with timed countdowns for purchase slots. Some freebies are also offered via the timers. Livechat requests from customers are selectively ignored by the team in the main. This leads to participants 'spamming' out of desperation for a response - ultimately they end up being blocked from the chat. Sadly, there's nonchalant self-indulgence and unprofessionalism in the ringmaster's approach to making disposable sample based 'music' with poor musical knowledge. There's mainly inane chat throughout, led by the ringmaster involving his team and their guests (sometimes reacting to the live chat). They seem to use the live chat as a gauge to measure audience engagement, occasionally requesting feedback from their viewers with further immature banality. The livestreams are not educational or informative, just rambling content with questionable opinions and some jamming on DAW based sessions (the team and co tinkering with samples utilising Cymatics plugins, with occasional guest vocalists and musicians). During the jamming, their plugins and samples are demonstrated sporadically often without clarity - lack of product knowledge appears to be evident with the CEO. Ultimately, these boring and yawn inducing livestreams are one long sales & marketing pitch, massaging the ego of the CEO and trying to beat customers into submission with various tricks to buy their products. They treat their customers with contempt as the livestream peters out with dwindling domestic & international participants on different time zones desperate to get some sleep.

they promised a MIDI transcriber plugin during their freebie livestreams but never received it.

Has to be the worst customer support system I've experienced in recent years. Replies are once a week, only to be informed my email was 'buried' somehow and then I'm asked to repeat the very steps I've already done and sent screenshots for WITHIN THE SAME THREAD of communication...then have to hear Steve brag about Cymatics being the biggest this and that after recommending everyone reach out to their support for any concerns. Constant false advertising emails.

basically scammers, they never stop spamming you emails and SMS, the plugins barely work or dont work at all, their support doesnt reply, and they'll ban you from their sh*tty streams if you criticize them about it. Their sample packs are either stolen or poor quality and recycled from 7 years ago. DO NOT WASTE YOUR MONEY OR TIME

Cette entreprise a prélevé plusieurs fois des sommes sur mon compte en prétendant que je me serais "abonné"... A aucun moment je n'ai reçu d'indication claire sur un quelconque abonnement. De plus, j'ai envoyé plusieurs messages (emails) de protestation et ils ne m'ont pas répondu. Je peux le prouver. Ils inondent ma messagerie de propositions, et ont ignoré ma demande de ne plus m'envoyer de message(s). Cela s'apparente à du harcèlement. Je déconseille vivement cette entreprise. Bluefield (auteur-compositeur interprète) (voir Instagram bluefieldfrance)

The constant "free" ads should not be allowed. They just tell you to come to their upcoming livestream where you wait 5+ hours before they give you access to the "freebies." Don't sit through that. Find the downloads later online. Terrible misleading marketing, it's sad to see how greedy they've gotten.

You're getting spammed with emails and ads saying plugins and sample packs are up for free, all you need to do is enter a link. After a quick look at the website the link refers to, you start to notice a pattern where they want to claim a lot of money out of you. Like, at this moment, they market how to get 10 free plugins from their website, while also pushing out a lot of FaceBook posts about free stuff. When commenting the posts or trying to get the 10 plugins they offer, you notice you have to wait until they make it available on an upcoming streaming event, where you need to attend. And, if it's like last time, the live stream is 4 hours of non stop talk about nothing related to music and download links not working.

This is a follow up on my previous review. It's been 10 days since I've reached out to them. I've made 4 attempts. Still haven't gotten a response for any of them. And I still haven't gotten my $50 store credit that was advertised for making a purchase of $100 or more. They've made no attempt to rectify any complaints from other reviews. It's obvious they just want your money and care nothing about the customers. Stay away from these crooks