Although I do appreciate the response of my concerns, I do think it could be a more accurate way if it were a live person communicating realtime responses. Don’t like the short time they give in case you want to cancel. Overall I do like the bike. It’s very comfortable and easy to ride.
LA
Lauren
Cycverce All terrain Ebike
This is less a review of the company and more of one of their products - the Cycverve All Terrain Ebike - which I recently purchased.
I'll start by saying this bike was a good deal, and it arrived reasonably quickly (I bought it from another dealership). It looks nice, goes fast, and came mostly assembled. Yay.
The reason I'm awarding four stars and not five is due to several gripes which have caused some frustration.
1) The front fender comes with zero instructions on installation. I'm not totally useless at putting things together, but the setup for this bike is not great. The fittings are not secure and do not hold the fender in place properly as is, no matter how tight you make the bolts. i.e. The piece that the bolt goes through to secure the fender to the frame is an elongated vertical hole which doesn't at all lie flush with the frame. The way it's set up forces you to bolt the fender through the bottom of this elongated slat, so every time you hit a slight bump, the whole assembly is able to shift, resulting in the fender hitting the tire and inevitably getting damaged. I had to get around this by physically bending the mounting fixture so it couldn't slide, and then zip-tying it in place for good measure.
2) The headlight also relies on the same fixture, and a single bolt to hold it upright, which doesn't help. So the front light also shifts to the right whenever a few bumps in the road come up. (Also fixed with zip ties - we'll see if they work.)
3) I haven't yet removed the back light, but it seems you have to get the tool kit out to do that too. Annoying since mine arrived completely flat and non-functional.
So, those three things have been a bit of a frustration. but I would still recommend the bike - it's super fun to ride and probably the most affordable and best value on the market.