Cyburthur StoresYou can now buy your favorite Home and Office Décor from Cyburthur Stores which aims to bring you the best in Home and Office Improvement, Décor and furniture at the best prices ever.
Cyburthur Stores (cyburthur.com) has 98 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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98 approved reviews, newest moderated first
Maria V.
DO NOT USE THIS COMPANY THEY ARE NOT GENUINE THEY TAKE YOUR MONEY AND RUN.... DONT RESPOND TO EMAILS EITHER I WANT MY MONEY BACK!!!!!!
Response from Cyburthur StoresDec 2, 2021
Hi Maria I sincerely apologize on behalf of our team, please resend the order number to our support team where you will be given undivided attention. Thank you
Maggie M.
Do not buy. I have been waiting well over two months for a refund on a cancelled order... I don't think I will get the money back. total scam.
Response from Cyburthur StoresDec 2, 2021
Hi Maggie I understand how frustrated you are I sincerely apologize on behalf of our team.
Annette
I bought a lamp in September but they never shipped it, and made dozens of excuses why it never got sent. They won't respond to my emails and haven't given me a refund. This company is a scam and is conducting fraudulent behaviour. DO NOT BUY FROM THEM.
Response from Cyburthur StoresDec 2, 2021
hey Annette Your refund should be paid and reflected on your account. Kindly check and get back to support via email if that is not the case. Regards
Tina
I bought a clock beginning of September, delivery time 20-30 days to Australia. After 7 weeks and 5 emails the promised a refund, today is the 12th of November, I never received any money back. They stopped responding. Don’t buy from this shop!
Response from Cyburthur StoresDec 2, 2021
Hey Tina I understand your frustration and we are working on refunding all September orders. Your card bounced back the money on 14th October and we are awaiting assistance from Stripe. Kindly email for the proof as I cannot share your card details on a public platform Regards
Lorena Paola E.
Compré una silla de escritorio hace más de un mes y todavía no la recibo, he tratado de comunicarme con ellos y no responden llamadas, ni correos!!!! Son una estafa
Response from Cyburthur StoresDec 2, 2021
Hey Lorena I'm sorry your order was not fulfilled. Unfortunately, that is when our systems were experiencing a lag. Your account is being worked on for refunding and you shall get a notification soon. Regards
Claire J.
Scam. Did not deliver. Do not reply to emails.
Response from Cyburthur StoresDec 2, 2021
Hey Claire We are very sorry for your shopping experience. September was a bit of a problematic month for our system. we are working around the clock to have all canceled orders from then refunded. Please be patient Regards
Bryan C.
I ordered a desk from them online about 2 months ago. And I have yet to receive it. They sent out an apology email a month after my order stating that they have had problems recently due to various reasons which I will not bother listing. But that was a month ago at this point... One week ago I emailed their support email and I still have yet to hear from them about that. What's funny is that they had an automatic response saying to expect a reply within 1 business day. It certainly does seem like this business is trying based on the few update emails i've received (they look like mass push emails to all their customers affected). And while I can understand that.. this is just plain ridiculous. As a customer it makes me worry that this is just some elaborate scam. If you are thinking about purchasing from Cyburthur, I sincerely urge you not to, to save your money and some peace of mind. I have asked them to cancel my order - so let's hope that at least gets processed.
Response from Cyburthur StoresDec 2, 2021
Hey Brian We are truly sorry for your experience. All our September orders were canceled and an automated refund was processed. I looked into your account and the refund was bounced back. We are currently working with our payment processor, Stripe, to ensure you get your money back soon. Regards
Geoffrey C.
Just to add to my previous and to ratify some of the comments on here - yeah this is a scam. Do not order from them - its clear they are bolstering their Trustpilot rating with fake 1 sentence reviews. They will not answer calls, emails or any communication. Now I have to try and get my money back which promises to be fun.