CutsclothingReviews of cutsclothing.com

Huge MAGA supporter.

Quality has definitely lessened, it feels way cheaper than it did when I last bought a set of shirts from them about 2 years back, not worth the price tag anymore, I'd rather she'll out a few extra bucks for some quality tees somewhere else.

Avoid Cuts Clothing if you’re gonna need exchanges and returns. I recently had an experience I’ll never forget. I made a purchase from Cuts Clothing with a payment method of Klarna, but once I figured I needed a bigger size I packaged everything well and contacted Cuts Clothing for exchanges of 3 t-shirts and one return for a refund (pants). They received my request well and they sent me a return label but advices me to use a pickup option to leave the package on my door. But I was a little skeptical just in case they say nobody picked it up and the item is lost. So I decided to take it to FedEx myself and that’s the first disappointment in me for outsmarting their bad idea. So when I tracked the returned items to have been delivered for days Cuts Clothing did not do anything to send exchanges or even notify me for having received the items. I waited for about a week and there was nothing. So I sent the first follow up email and I received no response. I sent another email days later and still nothing. I waited a bit longer around 2.5 weeks post delivery and still nothing. No communication from Cuts Clothing. That’s when I turned to Klarna to help me out with the matter. Klarna paused my payment and reached out to Cuts Clothing but they also did not respond. They asked proof of my claim and I provided all the emails conversation and the purchase proof. At around 3 weeks when I logged into my my Cuts Clothing about Cuts Clothing had deleted my purchase history and it showed something like “you have not made any purchase yet” that buffered me. But when I click on the email with the order I’m able to review the complete order. So I took screenshots and sent them to Klarna because Cuts Clothing was denying my claim as if I’ve not done business with them. After Klarna had reviewed my emails and screenshots they knew Cuts Clothing was lying. So they reported the merchant as Cuts Clothing was not responding to Klarna’s request. Klarna sent me emails requesting evidence or my purchase and the conversation thread I’ve had with Cuts Clothing and the painful part was that each Klarna specialist who looked into my matter requested same information I had provided to each specialist that came before them. I was getting frustrated as I wondered if they ever read notes from their agents who had looked into my issue. After about 6 weeks of battling Cuts Clothing for exchanges and refund the mounting pressure from Klarna and reporting the merchant Cuts Clothing finally released refund for all items returned and did not complete my request for exchanges even though I had paid an extra about $6 for return protection. Nothing hurt me the most than Cuts Clothing acting like my claim was invalid, not responding to anyone contacted them about my claim and deleting my account to try to win this case. So know what you’re getting into when you do business with Cuts Clothing. My simple advice don’t cause yourself headaches trying to do business with them you deserve the respect other merchants show to consumers like you.

Returned a very expensive jacket, they confirmed the return but never credited my CC back. Of course I disputed it and got my money from the CC company but for a brand that appears to want to grow, to turn away a future customer is just stupid...

I am also one of many people who ordered cuts AO joggers years ago, and was very happy with the purchase. Ordered one again just now, only to find that it is different. The size is different, doesn't fit me at all, material is different and poorer quality, and trousers feel more stiff which defeats the point of why I liked the original ones. The worse thing is, I ordered the exact same thing, but recieved a completely different product and the company did not even notify its customers on the website or via email that they changed it. Very unethical. Such a shame that the company has gone downhill

Quality dropped drastically. I have been a huge fan of Cuts for a long time. Quite expensive but the quality makes it so worth it. I ordered some more of their shirts, and they look and feel like they're from walmart. Something has absolutely changed and I recommend you run from this brand

Similar to many other reviewers, this company's customer service is horrendous. Two partial orders returned over a month ago - received emails from them confirming the items were received and no refund was process. This is completely inexcusable and totally unethical. They are likely hoping that customers don't realize their refunds were never processed. Product quality is ok, but definitely overpriced. I like the fit of the joggers, but will not be placing any more orders with this company due to their inept customer service and unethical business practices.

I returned two separate orders over a month ago and have yet to receive my refund. They have no phone number to call and the only way to contact them is through email and they may respond within a day, but never follow up. I have purchased many items from Cuts before, but after this experience I no longer will. You would think a company as big and well known as this would have better customer service.