CutsclothingReviews of cutsclothing.com

This review is for Alejandro on the Customer experience team. He was quick to respond and solve my refund delay.

I worked with Alejandro on a few questions I had about my order and he was so incredibly helpful… and prompt. I’m a long time Cuts customer and today makes me a forever one.

Great customer service! I love everything Cuts offers. I have shirts and pants in every color!

I've been a loyal part of the Cuts clothing family for several years. I love the fit of their clothing and really appreciate their personal correspondence whenever I need further assistance. The clothes look great and fit great. I would highly recommend!

We had a problem with our order, but they resolved it immediately and with excellent results. Their customer service is very good.

My boyfriend and I have been wearing Cuts for years but I few months ago I ordered a mystery box of tee shirts and ran into so many issues. The first issue was I received a pair of shorts. I wouldn't have minded since it was a mystery box even thought it was supposed to be all shirts, but the size was way too large for my boyfriend to wear. I emailed the company and with a lot of back and forth sending pictures, them claiming it was supposed to be there and then not, they finally agreed to replace the shirt. They asked me what i preferred and i asked for a long sleeve of any color but maybe blue because i received a black tee, green tee and grey long sleeve. When i received my new shirt in the mail, it was the exact same as the black tee I had already received in the initial package. I emailed again asking for something different and the support was so unhelpful. I had to send pictures of both tee shirts, then i had to send them together, then I had to send all of them and it was just such a hassle. In the end, they never responded to my last email and never replaced the second black tee. UPDATED: After posting my review i received an email from Ivan who was extremely helpful. They sent me a new shirt and a discount code for my troubles which was so nice of him. I really do love the quality of these clothes and will remain a customer. Thanks Ivan!

Ivan.O was great. He responded quickly to every email and was on top of it within a few days. CUTz definitely earned brownie points from me.!! Keep it up Ivan

Customer service is responsive, always looking to provide solutions. Have always updated me on issues that needed to be resolved