CutsclothingReviews of cutsclothing.com

It takes forever, I emailed them and they said 5-7 working days to process the order not counting 2-4 days of warehouse processing.Warehouse processing?? What is that?? So probably i will get my order in 2 weeks. This is shipping review not the quality of the product which i hope is premium.

Very inconsistent sizes and disappointing quality.

I've been advertised to relentlessly by Cuts for years. After trying BYLT shirts, I bought a few Cuts tees (AO Curved Hem) for an upcoming work trip. At $60 per shirt, I expected them to be at least wearable — but was hoping for a genuinely nice shirt that could serve as my go-to basics. I was wrong. Unfortunately, my original gut after getting years of Instagram ads was right. Very cheap shirts, sold at a massively high margin. 30 seconds with this shirt on, and it showed permanent dark stains because it soaked up my deodorant. Returns only accepted if the item is brand new, in package, and returned with barcodes and all. Want to try it on? Can't return. Issue like I had? Can't return. And conveniently, no refund without a return. After going back and forth with support for 3 days, I kissed my money goodbye and threw my nearly $200 in new t-shirts that I never got to wear in the garbage. I was curious if it was just my deodorant (not that it should make a difference), so I tried it with a number of them -- Huron, Dove Men's Care, and even Primally Pure. All had the same issue—and I've never had an issue with any other shirt/brand. Buy at your own risk. This is an Instagram ad-driven cash grab, selling incredibly cheap shirts at a premium price point to get your first purchase. Once they get one order, they ship you a shirt they know you can't wear and could care less about keeping you as a customer. Always someone else out there to fool, I guess!

I've had such a horrible experience with CUTS customer service over the past, yikes, three weeks or so. I placed my third order from CUTS. They were my favorite shirts by a mile. The ones that came were all different sizes. Pretty disappointing. I reached out to customer support. They did not get back to me quickly, and gave a very lackluster effort to help. Despite telling them about ten times that there was not an easy way to get to their "happy returns," center, they continued to insist that I do so, ignoring my requests. I would go up to a week without hearing from them. Then they suggested that I re-order the shirts, and return the order that I had, and offered me the same discount that was available sitewide that weekend. When the shirts are the right sizes, they're the best in the business. The customer service is so horrible. They're rude, ignore the situation, and make absolutely no effort to fix the mistakes that the company made, and take up to a week to respond...and that's from the supervisors. Avoid cuts at all costs. I'm switching to Bylt basics.

Poor quality product - construction very sloppy. Plus, no free returns - so it cost me $10 to try out a substandard product.

Six weeks and I have yet to receive anything -- transit number, confirmation e-mail my items were sent, and any of the items themselves. Contacted Cuts and Karlos said my items were flagged as "possible lost in transit order". How is it that my order was flagged as possibly lost, but I was not notified for a refund or new shipment? How was the package sent, but I was never given the transit number or date it was sent? How is it Cuts clothing knows my order is messed up when I sent my issue, but they were okay with doing nothing until I submitted a ticket?

Buyer beware - poor quality items, sizing and service! I have had 2 orders from Cuts - the first for 2 t-shirts. The first order had an issue where the white tee was significantly larger than the black - even though they were the same style. I had to argue with customer services who told me that in the dying process this can shrink the Tees and this was something I should expect!! I did receive a small discount code as I was told I would need to return items at a huge cost if I wanted my money back. With said code I thought would try again one more time, ordered 2 more T-shirts. both are completely different sizes and don't even size to the others I purchased. I cannot condone the service here - at the price point i would expect some consistency at least across colours from the same range of shirt. I would be very wary to purchase anything from this company

Utterly Disappointed given the price of their items. I am writing this review here as for some reason, I couldn't write it on their site itself to warn future buyers. Coming from a huge fan of Cuts, this review is one that really hurts me to make but given the 'Dedication to Quality' the brand promotes, I can't let it slide. I have had the same issue with ALL THE PRODUCTS of their 'Cotton Fleece' material I have gotten so far, including their hoodie and their Sunday Sweatpants (which i laid a complaint to the support team and got a replacement which then again had THE SAME ISSUE HAPPEN) where the fabric begin to have tears on the seams after a few wears. I just noticed tears begin to develop on this on all four corners of the pockets after just a few wears. This is highly disappointing for an item with a $153 list price. To say I am disappointed is a severe understatement. I have put up with a lot of minor item inconsistencies I've had in the past (e.g the loose threads, minor seam errors and so on) but this I cannot look past. At this point, i really don't want a replacement Item as I have no confidence it is going to hold up. I just want to warn potential future buyers to stay off these.