CustombedcoReviews of custombedco.com

Response from CustombedcoJun 11, 2025

Hi Kay, Thank you so much for taking the time to share this. We’re really happy to hear you love your bed and that everything went smoothly. Getting it to you in that snowstorm was a challenge, but we’re glad we pulled through. Sammy and the team appreciate the kind words. Thank you again for trusting us and being part of the CustomBedCo family!

Response from CustombedcoJun 11, 2025

Hi Aya, Thank you so much for this. It means a lot that you took the time to write such a thoughtful review. We’re so glad the bed turned out exactly how you imagined, and even better in person. Waseem will be happy to hear your kind words, and we’re proud he was able to give you the support and attention you deserved. We’re grateful you chose CustomBedCo and hope you enjoy your bed for years to come!

Response from CustombedcoJun 11, 2025

Hi Jocelyn, We’re so happy to hear how much you love your new bed. Waseem and Sarim both enjoyed ensuring everything was precisely as you needed it. From the right setup for your Tempur-Pedic to making the whole process feel smooth, that’s exactly the experience we want to give. Thank you for your trust and for recommending us to your family and friends. It truly means a lot.

Response from CustombedcoJun 11, 2025

Hi Candy, Thanks for your feedback. We were surprised to see this review, as your order was delivered successfully and confirmed with you directly. Our team was in consistent contact throughout the process to ensure everything went smoothly. That said, if there’s anything else you need or feel unsure about, we’re always here to help. We take pride in providing great service and standing by every customer.

Response from CustombedcoJun 11, 2025

Hi Russ, We’re so glad to hear you’re loving your Aiyla bed. It’s great that you were able to make it work with your 55" TV. We always love when customers make their setup truly their own. Even better to hear your whole household wants one now too. Thank you for sharing your experience and for choosing CustomBedCo. Hope you enjoy every movie night!

Response from CustombedcoJun 11, 2025

Hi Benjamin, Thank you so much for the kind words. We’re delighted to hear that the experience met your expectations and that you felt the quality, pricing, and service were all on point. That’s exactly what we aim to deliver with every order. We appreciate you for choosing CustomBedCo and hope you enjoy your bed for years to come!

Response from CustombedcoJun 11, 2025

Hi Joami, This was such a joy to read. We're so glad you found us and that we were able to bring your dream bed to life. It’s awesome that you trusted us even in the early days of launching here in the US. From custom tweaks to getting it delivered faster than expected, we wanted every part of the process to feel personal and stress-free. Thank you for believing in us and for all the love. We’re so happy you’re loving your bed and proud to have made something that truly stands out.

Response from CustombedcoJun 11, 2025

Hi Nicole, We’re sorry to hear you felt this way. Your bed was delivered, and our team spoke with you directly after the delivery. We addressed your concerns and offered solutions at the time, so we’re surprised to see this posted here. We always stand behind our work and are committed to resolving issues when they arise. If there’s anything that still feels unresolved, we’re more than happy to continue the conversation. Our goal has always been to provide a great experience, and we take that seriously.