CustombedcoReviews of custombedco.com

Response from CustombedcoFeb 1, 2026

Hi Lisa, Thank you for bringing this to our attention, and we’re truly sorry for the frustration this caused. There was a mix-up with your original fabric sample order, which we communicated with you directly once identified. Since then, we have sent out the samples and have also issued a full refund for the inconvenience. We’ve reached out to you directly to confirm everything is resolved, but if there is anything additional we can assist with, please don’t hesitate to contact us at [email protected] or (848) 276-6514. We’re always happy to help and appreciate the opportunity to make things right. - CustomBedCo Team

Response from CustombedcoJun 11, 2025

Hi Candy, Thanks for your feedback. We were surprised to see this review, as your order was delivered successfully and confirmed with you directly. Our team was in consistent contact throughout the process to ensure everything went smoothly. That said, if there’s anything else you need or feel unsure about, we’re always here to help. We take pride in providing great service and standing by every customer.

Response from CustombedcoJun 11, 2025

Hi Nicole, We’re sorry to hear you felt this way. Your bed was delivered, and our team spoke with you directly after the delivery. We addressed your concerns and offered solutions at the time, so we’re surprised to see this posted here. We always stand behind our work and are committed to resolving issues when they arise. If there’s anything that still feels unresolved, we’re more than happy to continue the conversation. Our goal has always been to provide a great experience, and we take that seriously.