Cami
BUYER BEWARE
The material of the bra was rough and abrasive! When I asked for a mailing label to return the item the same day I received it I was told that I had to not only pay for shipping to get the item but also pay to return it!! So basically it cost me $23.00 to try on your bra!! Lucia emailed it’s on your website that the customer has to pay for returns and I never saw it so I went to check… after looking through lots of screens I was able to find it and it’s pretty well hidden so more than likely the only ones seeing it are those unsuspecting customers that now have a reason to go searching for it!! I doubt if you buy from Curveez from Amazon they can pull this crap so would check that route before buying anything from Curveez… but.. their prices are higher there than their website! BUYER BEWARE!
Response from CurveezJun 17, 2024
Dear Cami, My name is Bianca Vinzia, Customer Service Manager at Curveez. I am writing to address your recent purchase of our 7 Wonders Bra and the concerns you have raised. In response to your query about the fabric, I would like to clarify that the bra is indeed crafted from a remarkably soft material. The perceived tightness can be attributed to the firm compression nature of the garment. Regarding our return policy, it is important to note that we adhere to a standard practice of not offering free returns. This information is explicitly detailed in the "returns" section of our website. However, we do provide return labels for specific cases, as specified in our return policy, https://curveez.com/pages/returns We hope you understand that we are committed to treating all of our customers fairly by applying our returns policy as it is. Thanks.