CurlscurlsReviews of curlscurls.com

Je suis très déçu de mon achat le shampoing ça va à peu près pour le reste c'est une catastrophe mes cheveux sont poiseux et encore plus sec qu'avant je ne recommande pas ses produits

I’ve purchased hair from this company several times and have been satisfied for the most part. While the hair I’ve purchased in the past did eventually tangle and mat, I was usually able to get at least two months of use out of it. Unfortunately, my most recent purchase was a huge disappointment and a complete waste of money. I spent $620 on hair that literally lasted only TWO WEEKS. The hair is now severely matted, tangles constantly, and sheds excessively. It also feels very synthetic and nothing like the quality of hair I expected, especially for the amount of money I paid. At this point, the hair is completely unusable. The company offered me a $200 refund, which I appreciate, but considering I spent $620 on hair that I can never wear again after only two weeks, I don’t feel that it adequately makes up for the loss. As a repeat customer, I’m extremely disappointed in the decline in quality. For $620, I absolutely should not be dealing with hair that feels synthetic, mats severely, sheds excessively, and becomes unusable within two weeks. Unfortunately, after this experience, I will not be ordering from this company again.

Never ever wash the hair (gross!) Because if you wash it, the chemicals they use to bond random hairs together washes off, the hair becomes silky straight (mind you I purchased “straight COARSE Yaki”. I bought them in July and stopped wearing them in October because once I washed them, I could no longer force myself to wear a birds nest. Imagine buying hair extensions just to wear it in a bun for 4 months. Looks are deceiving. The hair is obviously drain hairs. What a racket. Shame on them.

I placed an order of what was supposed to be "100% virginity human hair" but I am 1000% sure that it is synthetic hair. Fraud without name, really bad quality, I will ask for a refund!!!!!

I also am not convinced this is human hair. Doesn’t feel or behave anything like it. Only my very first order with this company years ago was good. The stuff they send now is questionable. I am seriously thinking of sending this hair to a lab to establish if it’s human or not.

Absolutely terrible company, stay far away if you can. I purchased I-tips from them and the product that was sent was questionable. So, I requested a refund, which I practically had to fight for as the company initially refused to approve my refund request for an UNUSED item. From there I was told to ship the item back to CHINA and lie on my customs declaration form to avoid "the package being stuck in customs". I wasn't comfortable with this so I pushed back but eventually gave in because I just wanted to be rid of the product and have my money back. So, after lying to customs and paying over $30 to ship the item back, I sit several weeks later, still fighting for my refund. Save yourself time and money and go with another company.

This is an update. Something Shady is going on with trust pilot and this company, CURLS QUEEN, is the name, that I reviewed. Now my review is under the company CURLS CURLS, which I have never heard of. My review was from my order from CURLS QUEEN. with that in mind... Read on. OK. I take writing a bad review very serious, particular when you can discredit the reputation of a company. With that said, I have to agree with another reviewer... The hair does not behave like real hair. I bought the curls queen water Jerry Curl clip ins, and slept with a silk cap, did not brush them dry, conditioned them, and treated them like real hair. Moisturizer etc. Who wouldnt when paying such a pretty penny. My hair shedded unbelievable on the first wash and it was tangled and matted. It was so bad I took photos. How could this last a year when one wash made them look matted and lots of hair was lost. I think the infuencers they send samples to get top quality Remy hair, but I'm certain the hair I got was not that at all and it was a synthetic blend. It tangles so easily its impossible to untangle even wet with detangler. I sent pictures and an email to the customer service team and although they were sympathetic, the only offered a $20 discount. Needless to say, I am still unsatisfied. If you don't hear anyhing from a customer, it means your product delivered. Who would drop this kind of money to deal with issues like this? So, I ordered another water Jerry Curl because I'm curious how this new order will be. I will update you on the differentiation of the quality between my first order and this new one, if there is some, one way or another. I'd say, exactly what another reviewer wrote: the hair just doesn't bahave like real human hair. It tangled and matted and knotted worse then anything, even after care and doing actually everything in the videos they sent, in response to my message, as if I don't know how to care for curly hair as a black person. Seriously? And to curls queen: I have dropped another $260.. You have one more chance to prove this isn't a scam. And don't insult your black customers by sending them videos on how to care for their own hair allbeit curly, kiny, 4C to 3A hair. Our time investment and money lies in our expertise in how we know how to care for our hair. I Will update you when I get the other order. Underwhelmed, Disappointed and let down.

I purchased hair from this company on the 2nd of this month. It's the 11 th and still have know tracking number. I contacted Cora who works there to be told lies about my order shipping and it never shipped out. I tried to contact Cora several times after but she never responded back. So I started a claim with my bank Navy Federal today because this business is very unprofessional and has poor customer service.