Gail
Does not respond to Emails for refund!!
Apparently, the only way to get the attention of these companies from China is a bad review. They DO NOT respond to the customer service Email. I did receive the Hoverball I ordered but it does not work! It charges, the lights come on but the fan/motor does not. If you tap it the fan comes on for 4 or 5 seconds and stops. If you throw it, it just drops to the ground because the fan stops. I want a refund! Customer service is terrible!!! I definitely do not recommend ordering from them.
Response from CuriovasOct 22, 2026
Dear customer, We’re sorry for the inconvenience caused. We’re unable to locate your order based on the review alone. Please contact us at [email protected] with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution. Customer Service Team