Curated.Reviews of curated.com

Can’t give them no stars. Do not expect new items. Clearly slightly used or returns. Ski were new. It did look like someone had taken sand paper to the top sheet. Besides everything taking at least a week longer than stated, everything was fine.

Same as most of the other reviews, unfortunately. I ordered a pair of Smith I/O Mag XL goggles, however, what I received was a barely closed, obviously been rummaged, box with only the backup lens - no goggles, strap, or main lens. After sending pictures to customer service, per their request, they said they’d “check” with their warehouse team for inventory and update me. No genuine promise of anything. It’s been several days now and nothing, no update, no refund, just nothing but another ripped off customer.

I had a great experience with ski expert, Luke. He was quick to respond, and he is a very friendly guy. He knows a lot about different kinds of skis and gave me good options. However, I ended up buying the Line Chronic 101 instead of the Chronic 94 or Armada ARV 94 that he recommended because I was looking for skis that can do both park and powder, while the 94 skis are primarily park skis, but he still sent me in the right direction. The only problem I have with Curated is that they only ship to the US, while I live in Canada. Thanks Luke!

I recently went to curated.com to get feedback on a set of golf clubs to purchase. The person they put in touch with me, Kyle Emery, has been sending me unprofessional messages that include threats.

Never buy skis from this company. They sent me defective skis with a huge bubble in the top sheet and then they make it really difficult to return. After sending in photos, they want me to mail back the skis, however, they are not paying for shipping. Then, they don't guarantee a replacement with the same product. They said "we will replace it with the most similar product in performance and value. If we are currently out of inventory for the most appropriate replacement product, you may need to wait until the next seasons equipment becomes available. " Wow, thanks, I may need to wait until NEXT SEASON to get a replacement for a defective product that was your fault.

I had a great experience on the front end; our expert had what I needed figured out quick. The back end has been an epic disaster…The ski bindings we ordered arrived a mess. The small binding box was put in a much larger box with zero packaging material and thus smashed around for a week of travel and when my son opened the box the binding pieces were everywhere. The bindings also appeared they had been used before. I contacted Curated to return the bindings and they wanted pictures of the bindings and the box. Well, my son had already tossed the big box so we didn’t have 100% proof that this had happened. I explained the situation to Curated and stated I simply wanted to return the bindings as their policy allows this without question. Curated simply stopped responding to me. Email after email and no response from them. I’ve tried their chat as well. No one will respond to me. Never, ever again will I use this company or recommend them to any of my many ski friends and families I coach.

Great experience buying my golf clubs. Got exactly what I wanted for a great price

Curated expert was an amazing guy to work with. On the other hand the company sent me a woman’s snowboard instead of my skis. The skis then sold out and they’re expecting me to send the snowboard back and only give me 50 dollar credit toward something else. Awful company to deal with when things go wrong. They make your “expert” deal with it and they don’t take much accountability or care at all they messed up your planned trip with your new equipment. Absolute dumpster fire of an experience for me. Just go to a store in person