CuracubbyReviews of curacubby.com

Curacubby is an excellent way to manage registrations for your business. The customer service is TOP NOTCH in trouble shooting and helping out when there are questions regarding sign ups, financial issues, etc. Olivia in particular goes above and beyond in her responsiveness and problem solving. There is a real personal touch to all of the customer help we have needed. My only suggestion would be notifications when registered families payments fail. We do not know when those fail and would appreciate admin notifications when that happens.

When I recently had technical difficulties while filling out a form, I reached out for help with customer service at Curacubby. I was so surprised and pleased with how quickly and assertively I was contacted by the company. Rather than engaging in a game of phone tag, Sam at Curacubby emailed me and offered me a few options to schedule a phone call with him. He called me promptly at our agreed-upon time and stayed on the phone with me patiently for at least a half hour, walking me through a troubleshooting process that quickly solved my problem. He was professional, warm, and above all, knowledgeable and efficient at solving my problem.

Great customer service. I contacted them with a billing inquiry and they responded promptly within two hours.

Curacubby has been exceptional with their customer service to the point where I am greeted by my name when I call. They are proactive when dealing with problematic issues on the customer's end and are willing to be helpful until the issues are resolved.

The Curacubby Team is top notch in the area of customer service! This is our first year with Curacubby and they have stayed with us every step of the way to transition our systems over. Streamlining our registration, invoicing, attendance and parent messaging into one platform has made such a difference in our ability to function more effectively and efficiently for our families. Thank you Curacubby for all your continued support!

I have been working with Curacubby since 2018, and they definitely make billing for the 7 schools I work with easier. At times, issues do arise, but I find that the assistance I receive in resolving them is prompt, professional, and thorough.

We have three shcools that all are set up with Curaucbby to take care of our billing. I noticed that the billintg cycle is different for each school. Got in touch with Curacubby (Beth). She looked into the situation, got back to me within 24 hours. Told me how the issue can be solved and interesting enought she gave me date and time that the issue will be rectify. Well, she did fix my convern within in the time frame that she promissed. Curaucbby employees are very friendly and easy to work with. Thank you team

We have been with Curacubby since 2019. Initially, it was a little bumpy because our Curacubby Representative kept changing. Our experience has been fantastic since we started working with Pelin. She takes the time to listen to all our concerns and tries her best to resolve them to our satisfaction.