Felix D.
The product is great
The product is great. Been getting compliments of the smell. Delivery time was a bit slow though just because maybe of the winter forecast. The one issue I had was the boarding checkout process. To help me listen to a video after the video to try to upsell me for other products is a bit jarring. I almost canceled my order. I want to order another one, but I really don’t wanna get stuck with these up sale videos to try to sell me more things that I don’t want.
Response from CupidsFeb 12, 2026
Hi Felix, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We’re truly happy to hear that you’re enjoying the product and receiving compliments on the scent — that means a lot to us. We also appreciate your honest feedback regarding the delivery time and checkout experience. We are committed to helping resolve your concern and would be happy to assist you further. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team


