CupidsReviews of cupids.com

I placed an order with Cupids.com about a month ago. They provided a tracking number, but without proper courier details. After around 10 days, the tracking information indicated that the address and/or contact number was incorrect. Since then, I have received no meaningful update or resolution, despite sending several emails to their customer support. To make matters worse, I was subsequently charged for another order at a higher price. I immediately contacted them to cancel the order before it was shipped, but received no response. Three days later, they replied with another tracking number, but no refund has been processed. Overall, this has been an extremely frustrating and disappointing experience. I have lost a significant amount of money and, to date, have not received the products I paid for or a refund. The lack of communication and customer support has made the situation even worse. I strongly recommend being very cautious before placing an order with this company. Based on my experience, the level of customer support has been extremely poor, and I would never order from this company again after losing a significant amount of money without receiving any products. Please do your research carefully before making a purchase.

I was charged $260 for a product I did not select or authorize immediately after purchasing a bottle of cologne from this company. Their website stated delivery would take 5–7 days, but my order took nearly three weeks to arrive. Even more concerning, I was sent six bottles of pheromone extract that I never intended to purchase and will never use. I have emailed the company approximately a dozen times regarding the unauthorized $260 charge and have received absolutely no response. The entire experience has been extremely disappointing. The purchasing process felt filled with aggressive upsells, and when there was a serious billing issue, customer service was nowhere to be found. Based on my experience, I would strongly caution others to pay close attention during checkout and review their charges carefully. I’m completely floored by how this has been handled.

Con la compra de 2 desodorantes, debía recibir gratis 1 botella de Cupids Hypnosis™ 2.0 (regalo) y 4 «Attraction Playbooks». ¡Pero no fue así! Solo he recibido 2 deodorantes que, además, no huelen a nada en absoluto. He enviado varios correos electrónicos y mensajes por chat, ¡pero no he recibido respuesta! ¡Una auténtica estafa! Order #1223613

I ordered $250 in products only received half of them and after the initial response to my email they refuse to answer me or send my items . Total scam worst customer service experience ever .

Guys watch out. This is big scam. They offer 30 days money guarantee. Not outside US. I bought product worth 100 quid and that's it. Not exactly to my taste hypnosis 3.0 x 3 Asked for exchange and was typing with AI for next 3 emails without realisation. Then I was promptly redirected to human counterpart and informed there will be no refund. From me it should be negative 🌟.

I ordered back in mid July. Shipping says the product reached US customs. An email to and from their customer service was polite and they confirmed my order and confirmed it was in Customs. It's STILL in customs and it's been 3 weeks. They are already trying to charge based on a subscription but I blocked it since I've never received the first shipment.

I ordered this about a month before I was to move. It said 3 day shipping. Cool no worries, plenty of time. Wrong. After 2 weeks without shipping, I emailed to see if they could change the shipping address (they tell me they can’t) so I request to cancel the order (get ghosted) only to get a shipping notice 2 weeks later (after I’ve already moved across the country) No remedy, no willingness to help, and won’t even respond to emails. But they’ve still got my money . And I never even got to experience it, I’m sure it’s a great product.

I purchased the Cupid three pack back in May 2026 and returned it within a week of it arriving. I contacted Cupid, they authorized my return, confirmed receipt of my return and it is AUGUST 2026 and no refund. DO NOT BUY FROM THEM, THEY ARE A SCAM