CupidsReviews of cupids.com

Response from CupidsSep 21, 2026

Hi Hikmet, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. We understand how important it is to feel confident about your order, especially when the items and total shown at checkout don’t match what you expected. We also understand your concerns regarding the delivery timeline and your experience reaching our support team. Your feedback about the checkout process and customer support experience is valuable, and we’re taking note of these concerns so they can be reviewed with the appropriate team. Our support team will be reaching out to you, as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Response from CupidsSep 21, 2026

Hi Chris, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We appreciate you being open about what worked for you and what could have been clearer. We understand that scent preferences are very personal, and we’re sorry the fragrance wasn’t a good match for you. We also hear your concerns about the return and refund experience, particularly as a customer in Canada. Your feedback about how the guarantee and return policy are presented is valuable, and we’ll make sure it is shared with the appropriate team for review. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team

Response from CupidsSep 16, 2026

Hello, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We’re sorry to hear that you haven’t noticed the results you were hoping for after more than two weeks. We understand how you've felt and truly appreciate your feedback. We are committed to helping resolve your concern and would be happy to assist you further. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team

Response from CupidsSep 16, 2026

Hi Shawn, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We’re sorry to hear about your experience. We understand how you've felt regarding the delivery of your order, and we appreciate you bringing this to our attention. We are committed to helping resolve your concern and would be happy to assist you further. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team

Response from CupidsSep 16, 2026

Hi Hristo, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. We truly appreciate your feedback regarding the pricing, fragrance performance, delivery time, and your interactions with our support team. We understand that you were expecting a more noticeable and longer-lasting experience based on what was presented, and we appreciate you giving our product a try. Your comments are valuable to us and will be shared with our team as we continue working to improve both our products and the overall customer experience. Our support team will be reaching out to you, as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Response from CupidsSep 16, 2026

Hi Guy, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We understand how you've felt to deal with a missing package and unexpected subscription charges. We appreciate you bringing this to our attention and take your feedback seriously. We are committed to helping resolve your concern and would be happy to assist you further. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team

Response from CupidsSep 16, 2026

Hi Shane, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. We completely understand how important it is to receive timely updates about your order, especially when it comes to shipping and subscription details. We truly appreciate you bringing this to our attention. Your feedback helps us identify areas where we can provide clearer communication and a smoother experience for our customers. We’d be happy to review your order and subscription details carefully and help clarify what happened. Our support team will be reaching out to you, as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Response from CupidsSep 16, 2026

Hello, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We’re sorry to hear that the cologne and deodorant didn’t meet your expectations. We understand how you've felt when a product doesn’t deliver the experience you were hoping for. We are committed to helping resolve your concern and would be happy to assist you further. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team