CupidsReviews of cupids.com

Response from CupidsSep 25, 2026

Hi Wirya, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. We understand how concerning it can be to see additional charges while you’re still waiting for your original order to arrive, and we truly appreciate you bringing this to our attention. Our support team will be reaching out to you, as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Response from CupidsSep 24, 2026

Hi Constantinos, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We understand how concerning it is to have placed an order, not yet received it, and then see another charge while you were already reaching out to cancel the subscription. We truly appreciate you bringing this to our attention. We want to make sure your concerns are properly addressed and that you receive clear information regarding both orders and the subscription. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team

Response from CupidsSep 24, 2026

Hi David, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. We understand how important it is to receive the order you intended to place and to have the charges clearly match your purchase. We’re committed to being transparent about the information presented during the ordering process and to helping clarify what was included in the order and the charges applied. Our support team will be reaching out to you, as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Response from CupidsSep 22, 2026

Hi Peter, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. We understand that you expected the product to align with the way it was presented, and we appreciate you sharing your perspective on the scent, pricing, product experience, and support process. We also take your comments regarding the skin irritation seriously. Everyone’s skin can respond differently to fragrance products, so we always encourage customers to discontinue use if they experience any irritation and seek appropriate medical advice when needed. Our support team will be reaching out to you, as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Response from CupidsSep 22, 2026

Hi Stefano, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. We completely understand how important it is to receive your order updates and have clarity around any charges associated with your account. We also understand your concern about seeing another charge that you did not expect. We’d be happy to review your order and subscription details with you to clarify what happened and make sure you have the information you need. Our support team will be reaching out to you, as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Response from CupidsSep 21, 2026

Hi David, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We understand how important it is for a deodorant to apply smoothly, feel comfortable, and provide lasting freshness throughout the day. We’re sorry to hear that the sticks became dry and waxy after a week and that the application and wear didn’t meet your expectations. We also understand your concern regarding the 30-day return period, especially since you purchased ahead of finishing your previous deodorant. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team

Response from CupidsSep 21, 2026

Hi Yanik, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. We’re sorry to hear that the products and overall experience did not meet your expectations. We understand how important it is for the products you receive to align with your preferences, especially when it comes to fragrance. We also recognize your concerns regarding the additional scents included with your subscription and your experience with the solid deodorant. Our support team will be reaching out to you, as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Response from CupidsSep 21, 2026

Hi Damian, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We understand how important it is to feel informed and in control of your purchases, especially when it comes to recurring orders and payments. We also appreciate you sharing your thoughts on Ignite. Your comments about the scent profile and how long the fragrance lasts are valuable, as they help us better understand our customers’ experiences and where we can continue to improve. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team