CupidsReviews of cupids.com

Response from CupidsOct 6, 2026

Hello, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. We completely understand how important it is to receive your order and have clear updates throughout the process, and we’re sorry that your experience with order #1229005 did not provide that level of support. Our support team will be reaching out to you, as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Response from CupidsOct 5, 2026

Hi Antonio, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. We truly appreciate your feedback and are glad to hear that you enjoyed the perfume. We understand how important it is to have clarity around your purchases, especially when it comes to subscription details and recurring charges. We’re sorry that the information you received did not leave you with the understanding you expected, and we recognize how important transparency is throughout the purchasing experience. Our support team will be reaching out to you, as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Response from CupidsOct 5, 2026

Hello, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We understand your concern regarding the shipping updates you received, and we’re sorry that the information provided did not give you the clarity you needed. You deserve clear and accurate updates about your order. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team

Response from CupidsOct 2, 2026

Hi KC, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We understand how important it is to receive your order within a reasonable timeframe and to have clear, timely updates along the way. We also appreciate you sharing your experience with our communication and follow-up. We recognize how helpful it is to have more proactive updates and clear next steps, particularly for international orders. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team

Response from CupidsOct 2, 2026

Hi Janis, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. We truly understand how important it is to receive your order and have clear, timely updates along the way. We’re sorry that your order has taken longer than expected and that our communication has not provided the clarity you were looking for. We’d really like the opportunity to look into your order and help provide an update on its current status. Our support team will be reaching out to you, as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Response from CupidsSep 30, 2026

Hi Luigi, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. We understand your concern regarding the subscription and appreciate you bringing your experience to our attention. We value transparency and want our customers to feel informed and comfortable with their purchases. Your feedback is important to us and will be shared with our team as we continue looking for ways to make the ordering and subscription experience clearer. Our support team will be reaching out to you, as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Response from CupidsSep 30, 2026

Hi Glen, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. We understand how important it is to receive your order and have timely updates along the way, and we truly appreciate your patience while waiting for a response. We’re sorry that your experience has not met the level of communication and support you expected. Your feedback is important to us, and we’ll use it to help improve how we communicate and assist our customers. Our support team will be reaching out to you, as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Response from CupidsSep 28, 2026

Hello Bei, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We understand how important it is for the subscription terms, return options, and refund process to be clear throughout the ordering and support experience. We also appreciate you bringing up the differences in the information provided regarding the refund options and your request for return instructions. We understand how having consistent and clear guidance would have made the process much easier to navigate. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team