After sitting through their long sales pitch and all the up sells, it wasn't worth the hype. The cologne smells nice, but I've noticed no effect. I also ordered the raw pheromone blend. The 1st bottle had leaked all over in the shipping box. They did send a replacement. Not much in the bottle. The other two in my original order were virtually empty. Not enough to get a drop into the provided droppers. Waste of money. I also don't like listening to a long drawn out sales pitch that says it's the ultimate only to get hit with an upsell after you pay that says if you actually want results then you need to buy the upgrade or upsell.
JJ
Jan J.
You had a promotion going on when I…
You had a promotion going on when I purchased I paid for 3 bottles but you promised I would get a small portion of a different sample and some other gifts I never received them
DD
Daniel D.
I didn't think this product would smell…
I didn't think this product would smell the way it does not a fan
DW
Done with M.
They found my order and gave me a refund after I posted this.
UPDATE - They gave me a refund after I posted this. Placed an order, they took the full funds out of my account. Contacted them after 2 weeks of waiting for the order. They said they had no order from me at all, and were unable to locate the order either by my order number or my email. That's funny since they had no problem taking the funds out of my account. I reported them to the bank as fraud. UPDATE - Interestingly, after being reported to the bank as fraud and having written this review, my order was somehow miraculously found and cancelled with a refund. Funny how that happened. Note: this is not a review of the product itself, just the customer service. I updated them from 1 to 2 stars upon resolution.
Response from CupidsMay 15, 2026
Hello,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously.
We completely understand your concern regarding the charge that was taken from your account while you were unable to receive confirmation or assistance locating your order.
We are committed to helping resolve your concern and would be happy to assist you further.
For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Kind regards,
Cupids’ Customer Support Team
CH
Charlie
Good smell, delivery error
The cologne smells really good, but I ordered 3 bottles and only received one, and now I’m not getting any contact from customer support to rectify the situation, wasted 79 pounds on two aftershave bottles I haven’t gotten
Response from CupidsMay 15, 2026
Hi Charlie,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously.
We’re glad to hear that you liked the scent of the cologne, but we completely understand your concern about only receiving one bottle when you ordered three.
We are committed to helping resolve your concern and would be happy to assist you further.
For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Kind regards,
Cupids’ Customer Support Team
CC
Chris C.
It's not the product, it's the marketing.
It's not the product, I love the product it's the marketing it's not cut and dried and I ended up double ordering and getting charged for it...
This whole system of BS where it makes it complicated is designed to sucker you into over ordering- so yeah I received two bottles at the same product not even a different product. I ended up paying double and that kind of sucks.
Response from CupidsApr 29, 2026
Hi Chris,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.
We’re sorry to learn that the ordering process led to confusion and a duplicate purchase.
Our support team will be reaching out to you, as we’d love the opportunity to personally look into this and help make things right.
When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.
Kind regards,
Cupids’ Customer Support Team
WB
william B.
Not happy I purchased a trial it had…
Not happy I purchased a trial it had maybe 3 sprays in it and that wasn’t even enough to really get noticed it smells good. Could have been an issue with the bottle I got but there was nothing in the bottle really
Response from CupidsApr 29, 2026
Hi William,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.
We’re sorry to hear that your experience with the trial bottle did not meet your expectations.
Our support team will be reaching out to you, as we’d love the opportunity to personally look into this and help make things right.
When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.
Kind regards,
Cupids’ Customer Support Team
AG
AgusMN
The perfume is OK but the company is sketchy
The perfume is OK. A bit too strong but it doesn't attract as it promises.
The checkout proccess is the most surreal thing I've seen to this day. You have to watch a few very long videos & after each one you have to be alert to click on the right button because if you don't, another product gets added to the order. I almost canceled the order because it really looks like a scam.
Also, the return policy, forget about it if you're from outside the US & if you want to return it, you have to pay for the process & they state that you'll get the money back if they determine the product is OK so you have a real chance to pay for not having the product nor your money if you return it.
Response from CupidsApr 2, 2026
Hi there,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously.
We’re sorry to hear that the product and checkout experience did not meet your expectations. We understand your concerns regarding the scent strength, checkout process, and return policy, and we truly appreciate you bringing these to our attention.
We are committed to helping resolve your concern and would be happy to assist you further.
For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Kind regards,
Cupids’ Customer Support Team
