CupidsReviews of cupids.com

This company is false advertisement. Have a buy 1 get 2 free offer for $39.99 until you see Bill and was charged for all 3 bottles totaling 150$. Please it Can't smell that good or company wouldn't be stealing money from hard working people. Stay Away or smell the b.s this company mixing up..

Please read these reviews before purchasing a thing. I wish I had. I used the buy 2 get one free. Before I knew what was happening I had purchased and was billed for 4 items, the first time I got through to CS they responded and argued the free part and refused to see what I was saying. I tried to stop the order was told I have to wait for it to arrive first. 4 weeks later still waiting and 6 emails to CS with zero response. Stay away from them please

The Website is setup to buy a bunch of stuff without you knowing! Took me for almost $300 when all I was ordering was $30 worth! I wanted 1 bottle to try.

Where to start False advertising on multiple sites. Shipped from China when supposed to come from their US warehouse. It smells like car screen wash. £50 for a strong car screen wash smell. And what's worse the money back guarantee would cost £16 to return. Avoid this product it isn't worth the money. Go to your local fragrance shop and sample and buy a nice one there.

_1-STAR REVIEW_ _Disappointing Experience with Cupid's Fragrances_ I'm extremely dissatisfied with my purchase from Cupid's Fragrances. Here's why: _Overpriced Products_: I bought 2 bottles for $104 AU, only to find the same products on another shopping site for $12. This price discrepancy is staggering and infuriating. _Poor Customer Service_: After contacting Cupid's Fragrances about the price difference, they dismissed my concerns, claiming the cheaper alternative must be fake. Their lack of accountability and transparency is alarming. _Delayed Delivery_: Despite paying for priority delivery, it took nearly 4 weeks to receive my order. The tracking number was provided, but updates were inconsistent. _Unsatisfactory Product_: The perfume's quality is subpar, with a cheap, chemical scent that triggered headaches. _Return Policy Nightmare_: I considered returning the product, but Cupid's Fragrances' refund policy is daunting. It would have cost me time and money to ship it back, with little confidence in receiving a refund. I anticipated a frustrating process with dubious excuses for withholding my money. _Key Issues:_ - Excessive pricing - Unresponsive customer service - Delayed delivery - Poor product quality - Unfair return policy _Concerns:_ - Lack of transparency in pricing and product authenticity - Unwillingness to address customer concerns - Potential difficulty in obtaining refunds _Advice:_ - Research thoroughly to avoid overpaying - Consider alternative retailers - Be cautious of unresponsive customer service - Carefully review return policies before purchasing _Rating:_ 1/5 stars _Recommendation:_ Avoid Cupid's Fragrances until they address these concerns and improve their customer experience. _Platforms to post this review:_ - Google Reviews - Facebook Reviews - Trustpilot - Sitejabber - Other relevant review platforms _Note:_ This review aims to inform potential customers of my disappointing experience and caution them about Cupid's Fragrances' practices.

My recent experience with Cupid has been incredibly frustrating and concerning. I fell victim to what I believe is a scam, where an order was processed and charged to my account without any confirmation from me. Immediately upon realizing the unauthorized charge, I contacted CUPID demanding a full refund. However, they refused, claiming that the order had already been processed by their warehouse and was beyond their ability to cancel. This excuse is completely unbelievable, especially considering they claimed to have progressed my order within a mere 10 minutes – a clear indication of their dishonesty. Here's why I believe this site is operating in a highly questionable manner: Unauthorized Charges: They processed a charge without my confirmation, which is a blatant violation of customer trust and potentially illegal. Refusal to Refund: Despite my immediate request for a refund, they refused, using a flimsy excuse about the order being in their warehouse. Unrealistic Order Processing Times: Claiming an order is processed and beyond cancellation within 10 minutes is simply not credible and suggests a deliberate attempt to avoid refunds. Lack of Transparency: Their refusal to acknowledge my rights as a customer and offer a reasonable explanation raises serious doubts about their legitimacy and intentions. As a customer, I believe I have the right to cancel any order at any time before it has been shipped. Cupid's refusal to honor this basic right is unacceptable and demonstrates a disregard for customer satisfaction and legal standards. I strongly advise everyone to avoid Cupid. Their practices are dishonest and their customer service is appalling. I am considering further action to reclaim my funds and ensure this site is held accountable for their deceptive tactics. Please share your experience if you've encountered similar issues with Cupid. By sharing our stories, we can warn others and hopefully prevent them from falling prey to this potentially fraudulent operation.

Ambiguous checkout process hoax the buyer into purchasing numerous products with no confirmation before money is taken at checkout. Moral of the story: Absolutely DO NOT trust Facebook advertisements ever again!!!

Fake site, fake email responses. Stay away from cupids.com it cannot be a legitimate site/business! My husband purchased the cologne around about a month ago with 1 response to emails requesting a tracking number and/or product to which they have said it will be sent soon and he will be contacted soon! No order number or tracking number given, but money taken!!! See email below received 2nd April 2024: Thank you for reaching out to us! I am sorry for the delay. We are pleased to inform you that your order is currently in the processing phase and is progressing as planned. Our processing time before an order ship is 1-2 business days, excluding weekends. Our team is working diligently to ensure that your order is processed accurately and efficiently. We anticipate that your order will be shipped out soon, and we will send you an email with the tracking information as soon as it becomes available. If you have any questions in the meantime, please don't hesitate to reach out. Best regards, Vanessa