Tony
They took my money but never shipped
They took my money but never shipped. Can't talk to a person just get AI response saying they are transferring to the proper associate... Guess I have to go to paypal to get my money back..
Response from CupidsApr 29, 2026
Hi Tony, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We’re very sorry to hear about your experience and understand how you've felt regarding this. We acknowledge your concern regarding the shipment of your order. We are committed to helping resolve your concern and would be happy to assist you further. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team


