Robert S.
Not Good
The customer service for this company is nonexistent. They say product will be delivered in 5to7 days. Been weeks now. I attempted to contact customer service and asked them to cancel my order multiple times. They ignored me for over a week then claimed they couldn't cancel the order cause it has just shipped. Still haven't received an order or shipping number. Horrible company and horrible customer service. I don't even want the product. Just want my money back. Big SCAM vibes.
Response from Cupid FragrancesApr 29, 2026
Hi Robert, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. We acknowledge your concern regarding the shipment of your order and the response from our customer support. Our support team will be reaching out to you, as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team



