Cupid FragrancesReviews of cupidfragrances.com

Response from Cupid FragrancesAug 8, 2023

Hello John, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesJul 21, 2023

Hello Sam! I hope this message finds you well. I want to begin by expressing our sincerest apologies for the delay in your shipment. We understand how frustrating it must be to have to wait longer than expected, and we deeply regret any inconvenience this has caused. Please know that we take shipping times seriously, and we are actively working to identify the cause of the delay to prevent similar issues in the future. Sometimes, unforeseen circumstances may impact the shipping process, but we are committed to continuously improving our logistics to ensure smoother and faster deliveries.