Cupid FragrancesReviews of cupidfragrances.com

Response from Cupid FragrancesDec 30, 2023

Hello Steve, Thank you for your update, and I'm delighted to hear that you've received your product and find the scent appealing. Your feedback is invaluable to us, and we sincerely appreciate your patience throughout the shipping process. I apologize for the extended delivery time; we understand the importance of timely service and are actively working to streamline our shipping processes to avoid such delays in the future. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We value your business and are committed to continually improving our services based on customer feedback. Once again, thank you for your understanding, and we hope you thoroughly enjoy your new purchase! The Cupids Team

Response from Cupid FragrancesDec 30, 2023

Hello Leslie, I hope this message finds you well. I wanted to personally reach out and extend my sincere apologies for the extended delay you experienced in receiving your order. We understand that waiting for your purchase can be frustrating, and we genuinely appreciate your patience during this time. We are actively reviewing our processes to ensure a more efficient and timely delivery in the future. Your satisfaction is of utmost importance to us, and we are committed to addressing any concerns you may have. If there's anything specific you'd like to share or if you have further feedback, please feel free to let us know. Once again, I apologize for any inconvenience this may have caused, and I thank you for your understanding. The Cupids Team

Response from Cupid FragrancesDec 21, 2023

Hi Kevin, Thank you for sharing your thoughts on the fragrance! It's always fascinating to hear about unique experiences. I'm glad to hear it has caught your interest, even if the reactions haven't started pouring in just yet. Sometimes, it takes a little time for a scent to make its mark. If there's anything specific about the fragrance that you find unusual or intriguing, I'd love to hear more. And of course, I appreciate your commitment to giving it a chance—I hope it continues to grow on you! The Cupids Team Feel free to reach out if you have any questions or if there's anything else I can assist you with.

Response from Cupid FragrancesDec 21, 2023

Hi Tim, Thank you so much for taking the time to share your positive experience with our cologne! We're thrilled to hear that not only do you enjoy the fragrance, but it also brings some extra sweetness into your moments with your wife. Your feedback about the ordering process is duly noted, and we appreciate your insights. We're continuously working on enhancing the customer experience, and your suggestions are valuable in that regard. We're glad the wait time, although a bit longer than expected, didn't deter from your overall satisfaction. If there's anything else we can assist you with or if you have further feedback, feel free to let us know. Thank you for choosing our cologne, and we look forward to serving you again in the future! The Cupids Team

Response from Cupid FragrancesDec 20, 2023

Hello Jack, Thank you for your review. We are sorry to hear that you did not receive your order. We understand how frustrating that must be for you. We have received the email you sent us yesterday and one of our agents already responded to your request. Kindly understand that we have shipped and delivered the product to the address you have provided via checkout, and we have limited control over the delivery process. As for your question about the size of the box, we see that you purchased one bottle. Kindly note that our colognes come in large packaging, mainly to protect the contents of the package as it is fragile. We hope to resolve the issue of the lost package with you, and we are hoping to receive your response to the email, soon. We apologize for any inconvenience this has caused. Best regards, CUPIDS Team

Response from Cupid FragrancesDec 22, 2023

Hello Christopher, Thank you for sharing your detailed feedback on the ordering process and the product itself. It's great to hear that you found the ordering process relatively easy, and the delivery time was within the expected range, given the holiday season. Your observations about the scent's initial intensity and the need for moderation in application are insightful for others considering the product. It's wonderful that you found a great deal on the product, and most importantly, that your wife appreciates the scent, even if the effects are subtle. If you have any more thoughts or if there's anything else we can assist you with, feel free to share. We appreciate your feedback, and we hope the product continues to bring enjoyment to both you and your wife. The Cupids Team

Response from Cupid FragrancesDec 22, 2023

Hi Charles, We appreciate you sharing your experience with our fragrance. It's fantastic to hear that the scent intrigued you, and even better that your wife loves it on you! Your feedback about the shipping time and the longevity of the scent is noted, and we're continuously working to improve our products. If there's anything else you'd like to share or if there's a way we can enhance your experience in the future, please feel free to let us know. Thank you for choosing our product, and we're delighted that you enjoy the aroma. The Cupids Team

Response from Cupid FragrancesDec 16, 2023

Hello Dan, I'm delighted to hear that you're enjoying the fragrance! Your feedback is truly appreciated, and I'm glad to know that the scent meets your expectations with its subtle notes. I understand that the cost and shipping time may be areas of concern, and I appreciate your honesty about those aspects. We continuously strive to enhance our customer experience, and your insights are valuable in that process. If there's anything specific you'd like us to improve upon or if you have additional comments, please feel free to share. Your satisfaction is our priority, and we want to ensure that your future experiences with us are even more enjoyable. Thank you for choosing Cupids and for taking the time to provide your feedback. The Cupids Team