Cupid FragrancesReviews of cupidfragrances.com

Response from Cupid FragrancesDec 16, 2023

Hello Aaron, I am deeply sorry for the inconvenience and frustration you've experienced with your order. Your situation is certainly not reflective of the level of service we aim to provide, and I want to assure you that we take this matter seriously. I understand the urgency of your situation, and I will personally investigate the status of your order and the lack of communication. Could you please provide your order number and any additional details about your attempts to contact us? This information will help me expedite the resolution process and ensure your concerns are addressed promptly. I want to assure you that we take your situation seriously, and we are committed to resolving this matter to your satisfaction. Your feedback is crucial in helping us identify and rectify any issues with our processes. Thank you for bringing this to our attention, and I appreciate your patience as we work to make things right. If there's anything else you'd like to share or discuss, please feel free to let me know. The Cupids Team

Response from Cupid FragrancesDec 16, 2023

Hello John, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesNov 10, 2023

Hello Jerry, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We appreciate your honest feedback regarding the price and quality of the item you received. We are committed to helping resolve your concern and would be happy to assist you further. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesNov 4, 2023

Hello Zach, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesOct 3, 2023

Hello Robert, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesOct 1, 2023

Hello Ed, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesSep 3, 2023

Hello Alex, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesAug 9, 2023

Hello Edwin, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team