Cupid FragrancesReviews of cupidfragrances.com

Response from Cupid FragrancesFeb 11, 2024

Hello Douglas, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesFeb 11, 2024

Hello Dave, Thank you for reaching out to us regarding your order. We apologize for any inconvenience or frustration you've experienced thus far. Upon reviewing our records, we couldn't locate any information matching the order number provided (Order Number: 6480). To assist you further, could you please provide us with additional details such as the email address associated with the order and the shipping address? With this information, we can investigate the matter thoroughly and provide you with a resolution as soon as possible. We understand your concerns and are committed to addressing them promptly. If you have any further questions or need assistance, please feel free to reach out to us. We're here to help. Thank you for your cooperation and understanding. The Cupids Team

Response from Cupid FragrancesFeb 11, 2024

Hello, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesFeb 11, 2024

Hello Lee, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesFeb 18, 2024

Hello Steven, Thank you for sharing your feedback with us. We apologize for any inconvenience or disappointment you've experienced with our product. Your feedback is important to us, and we take it seriously as we strive to improve our products and services. We understand your concerns regarding the shipping times and the origin of our product. We want to assure you that we are continuously working to enhance the efficiency of our shipping processes and the quality of our products. If you have any further questions or concerns, please don't hesitate to reach out to us. We're here to assist you in any way we can. Thank you for taking the time to share your thoughts with us. The Cupids Team

Response from Cupid FragrancesFeb 18, 2024

Hello Billy, Thank you for reaching out to us and bringing this matter to our attention. We apologize for the inconvenience and frustration you've experienced with your recent order and the lack of response from our customer service team. Your feedback is important to us, and we take your concerns seriously. To assist you further and address this issue promptly, could you please provide us with the following details: Your order number, if available. The email address associated with your order. Any other relevant information or correspondence regarding your purchase. With this information, we will investigate the matter and work to ensure a satisfactory resolution for you. Thank you for your patience and understanding. If you have any further questions or concerns, please don't hesitate to reach out to us. We're here to help. The Cupids Team

Response from Cupid FragrancesFeb 8, 2024

Hello Ryan, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesFeb 8, 2024

Hello Josh, Thank you for reaching out to us and bringing this matter to our attention. We're truly sorry to hear about the delay in receiving your order and any inconvenience it may have caused. To assist you further, could you please provide us with your order details such as your order number or any relevant information? This will enable us to investigate the status of your order promptly and provide you with accurate assistance. Once we have the necessary details, we will prioritize resolving this issue and ensuring that you receive your package as soon as possible. Thank you for your patience and understanding. We look forward to resolving this matter for you. The Cupids Team