customer
Update: DO NOT BUY THIS PRODUCT!!!!
Update to review, March 13th 2024. My order finally arrived after being "in transit" for over 30 days. From the tracking number I was able to see that they shipped my order from Los Angeles CA and, instead of sending it directly to me in Arizona, shipped it to China where it sat for over a WEEK! Then when it finally got shipped from there they sent to to New York... Again not to Arizona. From New York it then finally made it way to me. After it had arrived I was well past the 30 days for the money back guarantee. I decided to swallow my pride and give it a shot. I sprayed myself with the cupid cologne and waited for my girlfriend to get home. She came home and I hugged her, no response, I leaned in for a kiss... No response. I stood close to her to see if I could get a reaction. Nothing. Finally I asked her if she liked my new cologne. She flat out said no, it did not smell good. She was not attracted to it at all. So now I've got a cologne that doesn't turn my girlfriend on and I'm conveniently passed my 30 return window. I I decided to try it again, this time I went to the local grocery store. I stood by beautiful woman and let them walk past me, no reaction from any of them. Not one. I called one of me female friends and asked if I could stop by. She didn't even give a reaction. I asked her if she like the cologne and she even agreed it did not smell good. So after all this I'm stuck with an over profes bottle of toilet water that does do anything it's supposed to do. PLEASE PLEASE PLEASE DO NOT BUY THIS PRODUCT!!! It does not work in anyway except to repel women and the customer service is so horrible they actually ship your order AROUND THE WORLD to get out of refunding you. These people should be arrested for fraud. I can't believe I fell for this. I am honestly so disappointed. Stay away from these colognes I have to say I'm off very unhappy... I ordered this back in early January and it's now February 28th and I have received nothing. The tracking number says the plane is supposed to take flight today... So my order has been sitting somewhere waiting to be shipped for over a month now? Also the tracking number shows the label was printed in Los Angeles CA but then shipped to China? I live in Arizona, it's one state over. I could have driven over there and picked dit up by now. Also I tried to order one bottle and I was charged for a three pack? Are you kidding me? That's not what I wanted. This company has horrible customer service and is a borderline scam. If I don't get my order or if I do and it doesn't work as advertised I'm going to give this company as many bad reviews on everything platform I can. Don't give me that crap about everyone has different smell and it may not work on everyone. That's NOT what you advertised. They offer a 30 day money back guarantee but has anyone noticed that the shipping takes more than 30 days and they have a disclaimer saying they are not responsible for shipping delays due to customs, weather or our mistakes? All that means is that can get out of giving refunds people! They charge you for amounts you don't want and then refuse to give you a refund due to they ridiculous return policy.
Response from Cupid FragrancesFeb 29, 2024
Hello, Thank you for reaching out to us, and I apologize for the inconvenience and frustration you've experienced with your order. To assist you further and ensure we address this issue promptly, could you please provide us with the following details regarding your order: 1. Your order number (if available) 2. The date of purchase 3. Any relevant information regarding the product(s) you ordered Once we have this information, we will investigate the status of your order and address any discrepancies or issues with the shipment and billing. Your satisfaction is important to us, and we are committed to resolving this matter to your satisfaction. Thank you for your patience and understanding. We appreciate your cooperation in resolving this issue. The Cupids Team