Cupid Fragrances Reviews | Read Customer Reviews of cupidfragrances.com

Cupid Fragrances Reviews | Read Customer Reviews of cupidfragrances.com

Cupid Fragrances reviews

Showing 634 reviews with 1 star · Clear filters

Patrick T.
Mar 20, 2024
Scam
They got me for $107.00 and I never did receive my order and they won't respond to my emails and on top of that they never did create a Shipping label and they gave false tracking information....don't fall for this scam like I did.
Response from Cupid FragrancesMar 22, 2024
Hello Patrick, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team
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Lawrence
Mar 18, 2024
YOU ARE THE WORST !!!
you people are the worst! Despite numerous attempts to find out why my order still hasn't been delivered. it's been weeks and all I get is the run around. I guess I'll have to take legal action over a couple bottles of cologne. Either get my order delivered or give me a refund.
Response from Cupid FragrancesMar 20, 2024
Hello Lawrence, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team
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KIM L W.
Mar 17, 2024
I ordered 2 products and received them…
I ordered 2 products and received them separately a month later, I paid full price, and am not happy with this products at all. I them looked at the refund policy, NO REFUND. To make matters worse the have been charging me 29.99 when they feel like it, which is twice now. I don't recommend buying it from them directly. I'm so peed off.
Response from Cupid FragrancesMar 20, 2024
Hello Kim, We're sorry to hear about your experience and the inconvenience it has caused you. We understand your frustration and would like to assist you further in resolving these issues. To better assist you and address the charges you mentioned, could you please provide us with your order number? Additionally, if you have any further details regarding the charges or any other concerns, please let us know so we can investigate and rectify the situation promptly. Your satisfaction is important to us, and we appreciate your patience as we work to resolve this matter for you. Thank you for bringing this to our attention. The Cupids Team
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Justin B.
Mar 17, 2024
I bought two bottles of this fragrance…
I bought two bottles of this fragrance and although I think it smells great, I’ve had no different experience wearing it than I do any other cologne I have. I’ve worn it everywhere I go. Even my girlfriend is disappointed it has no effect. I work in an environment where I go into peoples homes everyday and I’m telling you firsthand, it does nothing. Like I said, it smells great, kind of sweet smell, but that’s all. False advertising to say the least. I’ll chalk it up as a nice smelling cologne.
Response from Cupid FragrancesMar 20, 2024
Hello Justin, Thank you for sharing your experience with us. We're sorry to hear that the fragrance didn't meet your expectations in terms of its effects. Your feedback is important to us as we continuously strive to improve our products and ensure customer satisfaction. In order for us to assist you further and address any concerns you may have, could you please provide us with your order number? This will help us better understand your specific situation and provide appropriate assistance. Thank you for your understanding, and we appreciate your feedback. The Cupids Team
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Fazio D.
Mar 15, 2024
Total fraud company no response at all
Total fraud company no response at all, now I’m thinking they purposely didn’t ship it to me because I didn’t buy that five dollar insurance. Any company who sells that five dollar insurance thing to make sure you get it is a fraud company. This is a total fraud company I bought this months ago and I never got it. I sent emails here and they are no response at all nothing I got nothing they don’t respond or anything Total fraud and it seems like it was gonna be a subscription which I had to block it but I did pay for one bottle and I never got my money back. Beware it’s fraud. It’s fraud never got my product and they don’t respond. Never buy anything from a company that tries to sell you a $4.99 insurance to make sure you get your item, I didn’t pay for that so I guess they feel they don’t have to ship it
Response from Cupid FragrancesMar 20, 2024
Hello Fazio, We're truly sorry to hear about your experience and the frustration it has caused you. Your satisfaction is important to us, and we take your concerns seriously. In order to assist you further and investigate this issue thoroughly, could you please provide us with your order number? This will allow us to locate your order in our system and address the situation promptly. We apologize for any inconvenience you've encountered and appreciate your patience as we work to resolve this matter for you. Thank you for bringing this to our attention. The Cupids Team
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Dylan F.
Mar 15, 2024
I ordered only one bottle
I ordered only one bottle. I got it on time. But my bank said it was a recurring charge like I did a subscription with them-which I did not. I called my bank and they said to get on touch with them. It's been 4 days and still no response. I guess I'm going to have to dispute the charge if they try and send- charge me again. After reading other reviews its starting to look like this company is just a big scam. Plus the cologne smelled like my grandfather's old spice. Not impressed and highly upset. Do not spend your money with them.
Response from Cupid FragrancesMar 20, 2024
Hello Dylan, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team
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Dan
Mar 15, 2024
Never received
Bought from a social media link after seeing reviews on social media. Bit of a fun purchase and have never received the item. No responses from contact form and not a single email update on my order. Total fraud.
Response from Cupid FragrancesMar 20, 2024
Hello Dan, We're sorry to hear about your experience and apologize for any inconvenience this has caused. Your satisfaction is important to us, and we'd like to help resolve this issue as soon as possible. Could you please provide us with your order number so we can investigate this further and ensure that you receive your item? Additionally, if you could provide any further details about your purchase, it would greatly assist us in resolving this matter. We're committed to addressing your concerns and providing you with the assistance you need. Thank you for bringing this to our attention. The Cupids Team
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Michael M.
Mar 13, 2024
Scam
I ordered this cupid cologne but I never received it I'm thinking is a scam and a rip off If it is a legit company why I never got my item but y'all got my money
Response from Cupid FragrancesMar 14, 2024
Hello Michael, We're sorry to hear about the issue you're experiencing with your order. Your satisfaction is important to us, and we're committed to resolving this matter promptly. In order to investigate the status of your order and provide you with assistance, could you please provide us with your order number? With this information, we'll be able to locate your transaction in our system and address your concerns accordingly. Once we have your order number, we'll prioritize your inquiry and work towards a resolution. Your trust and satisfaction are our top priorities, and we want to ensure that your experience with us is positive. Thank you for bringing this to our attention, and we appreciate your cooperation in providing the necessary details to assist you further. The Cupids Team
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